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“Expected better” 3 of 5 stars
Review of La Quinta Inn & Suites Jackson

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La Quinta Inn & Suites Jackson
Ranked #9 of 28 Hotels in Jackson
Jackson, MS
Level Contributor
7 reviews
4 hotel reviews
“Expected better”
3 of 5 stars Reviewed November 19, 2012

I have stayed with LaQuinta many times. This time, although the room was comfortable, it lacked in the usual cleanliness that I have come to expect from LaQuinta. When my family and I checked into our room, the lamp near the TV was unplugged. It was a bit difficult to plug in. The outlet was behind the micro fridge. It was a multiple plug adapter and when he moved it enough from the wall to plug in the lamp, there was all kinds of dust and dirt and trash behind the fridge. Additionally, behind the dresser drawers, it was trash behind that also and then when I looked under the bed to make sure I left nothing behind upon checking out, there was all sorts of dust bunnies and paper and trash under the bed. I let the front desk know upon check out. Its sad that the amount of care that isn't given to the rooms as they used to be. With rates increasing, the quality should be comparable to the rates, not astronomical rates and sub-par attention to such important matters. I really like LaQuinta, but if this continues to be, I'll have to take my business elsewhere.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with La Quinta

Helpful?
Thank RB_Johnson94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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346 reviews from our community

Traveler rating
    78
    103
    68
    56
    41
See reviews for
122
75
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62
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Knoxville, Tennessee
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed November 9, 2012

I have stayed here twice in the past 2 weeks. The roomes are beds and comfortable and things are failry clean. I make made my reservations through Priceline and got a reasonable rate, but i would not really rate the hotel a 2 star. I used to stay at this location 15 to 20 years ago when it was a Budgetel and while there has been some renovations the elevator car inside shows you that some things have been neglected. The driveway has ALWAYS been goofy, yep. I would recommend you staying here but dont pay too much and dont expect a 2 plus star hotel. I would stay here again, of course but only if it was cheaper.

Room Tip: try Priceline.
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank 6009interactive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthews
Level Contributor
11 reviews
7 hotel reviews
5 of 5 stars Reviewed October 23, 2012

Clean room, halls and entry. Friendly staff. Comfortable bed. Decent breakfast.
We travel through Jackson to Arkansas three to four times a year and have decided that we will stay here both ways from now on. Good value.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with La Quinta

Helpful?
Thank Gail W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Jackson

Property: La Quinta Inn & Suites Jackson
Address: 2370 N Highland Ave, Jackson, TN 38305-4914
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Jackson
#8 Business Hotel in Jackson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Jackson 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
La Quinta Inn Jackson Hotel Jackson
La Quinta Hotel Jackson
La Quinta Jackson
Jackson La Quinta

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