My wife and I, after being disappointed with our reservations at the Knights Inn in Jackson, decided to stay here. We called the Comfort Suites asking if they had availability, which they only had a King Bed Suite with Jacuzzi. My wife and I, only got married a month ago, decided why not, and booked the hotel. I would definitely suggest asking if they can go any lower on their prices from their initial quote. I was quoted 150, and got it down to 135 simply by asking if they could go any lower.
Anyway, the staff was very friendly, got us situation as soon as thy could. There was only one guy on, but it was around midnight and I understood the situation. We were very pleased with our room, the cleanliness and the jacuzzi especially. The button took a bit to find for the jets, but it was awesome!
The bed was extremely comfortable and the TV was large and easy to see. This is hardly a gripe, but it wasn't HDTV and the quality felt like I was watching something out of the 80s, but still, who gets a hotel room to just watch TV right? Another slight gripe is that the vending machines aren't on every floor. My wife wanted to get a Diet Coke and when it was sold out on our floor (the 3rd) we went to the second, but there was no vending machine there. We had to go down to the 1st floor to get to another machine for her Coke. Also, the hotel shop is a little hard to see and a lot of people may miss it. All that said, I loved the hotel and the stay, just little things that kept me from rating it a 5 star. It's definitely above average in most respects.
The breakfast was included and was very good. They had waffles, yogurts, juices, pastries, etc. It was really quite good and all included in the price of the room. Over all I would very highly recommend it in the Jackson area, despite being a little more pricey.
- Official Description (provided by the hotel):
- Winners of the Choice Gold Award for Customer Satisfaction, the Comfort Suites is a new, all suites Hotel located in the heart of the city. Guest will find a myriad of shopping and dining, most within 1 1/2 miles of the hotel. Access to Interstate 40 is within 1/16 of a mile. The Jackson Sportsplex is two exits down off I-40 and an approximate 7 minute drive. The Comfort Suites offers a full hot breakfast, state of the art fitness center, indoor pool and hot tub spa, and a full business center. Guest appreciate our friendly staff and comfortable thermostat controlled suites, as well as our excellent customer service. ... more less
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- Also Known As:
- Comfort Hotel Jackson