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“Excellent Value”

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Best Western Carriage House Inn & Suites
Ranked #9 of 29 Hotels in Jackson
Reviewed May 12, 2014

Being seniors, we were able to get a very good AARP rate. Our room was very nice and appeared to have been renovated recently. We asked for a first floor room and the clerk told us there was only one available with a king, even though we stopped there before 4. The toilet ran for quite a while during the night but we never heard it because the AC unit was so loud. That drowned out the traffic noise which was quite obvious. The bed was comfortable and the AC, while loud, was as cold as we needed it. The room was clean. This was a good stop for us which we will repeat if we are in the area. Left early so didn't try the breakfast.

  • Stayed: May 2014, traveled as a couple
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1  Thank kglen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this reviewResponded July 4, 2014

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way.
Thank you again for your nice feedback as well as for recommending us. Looking forward to your return visit. Best regards from Jackson, Tn.
Your Best Western Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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248 - 254 of 312 reviews

Reviewed May 9, 2014

The hotel appeared to be an older style and the pool was right next to the parking lot (and was still closed for the season even though the temps had been in the 80's the past week.) There is no elevator so we were limited to first floor rooms. We were pleasantly surprised by our very nicely furnished two room suite. It was large and much better lit than almost every other hotel room we've been in on our recent extensive road trips. The staff was friendly and everything was very clean. We wouldn't hesitate to stay again.

Room Tip: No elevator - outdoor stairwell for second floor rooms.
See more room tips
  • Stayed: May 2014, traveled as a couple
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1  Thank gmadiane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this reviewResponded May 12, 2014

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way.
Thank you again for your nice feedback as well as for recommending us. Looking forward to your return visit. Best regards from Jackson, Tn.
Your Best Western Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2014 via mobile

Traveling through on way home..was ok...nothing special.. For price and being a Best Western expected better... Probably would look for something different next time. It was $91.79 just not worth that...needs an update ...

Stayed: May 2014, traveled as a couple
1  Thank Loree B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this reviewResponded May 12, 2014

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way.
Thank you again for your nice feedback as well as for recommending us. Looking forward to your return visit. Best regards from Jackson, Tn.
Your Best Western Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2014

Second time I have stayed here. This time was excellent. Last time, I got a second flor room. No fun if you have more than one bag. Breakfast was excellent . Rooms are a little small, but all I need. Good Desk & chair. Bathroom fan sounds like a wind tunnel. I t is on the same switch as the light. It doesn't bother me, but if my wife was along she likes a night light. Very nice place, and friendly staff

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Best Western
2  Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this reviewResponded May 12, 2014

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way.
Thank you again for your nice feedback as well as for recommending us. Looking forward to your return visit. Best regards from Jackson, Tn.
Your Best Western Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2014

My husband and I arrived at the hotel on 4/22/14 around 6:30PM. We had not made a reservation in advance. Shell was the manager on duty and was very helpful in getting us a room and advising us of dining establishments close by.
The hotel is an older establishment but our room was very clean and comfortable. After getting settled, we walked to a wonderful little cajun restaurant Shell had told us about. The food was wonderful and priced right for our budget.
We did not have breakfast the next morning but did go into the breakfast area for coffee. Basic breakfast you find at most hotels is what we saw.
We will stay here again the next time we are in Jackson.

Room Tip: Room in back of hotel are away from street noise.
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  • Stayed: April 2014, traveled with friends
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1  Thank Barb W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this reviewResponded May 12, 2014

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way.
Thank you again for your nice feedback as well as for recommending us. Looking forward to your return visit. Best regards from Jackson, Tn.
Your Best Western Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2014

Very convenient. Hotel is right off the I40 Highway. Restaurants located just behind the hotel. Pool looked nice but was not opened yet because it was too early in the season. Staff very friendly, room was clean. Standard breakfast. Eggs, sausage, biscuit gravy and the favorite waffle maker. Also had cold cereals, coffee, tea and juice.

  • Stayed: April 2014, traveled solo
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Review collected in partnership with Best Western
1  Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this reviewResponded May 12, 2014

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way.
Thank you again for your nice feedback as well as for recommending us. Looking forward to your return visit. Best regards from Jackson, Tn.
Your Best Western Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2014

My family was gathering for its annual reunion. We had stayed at this property on the previous year and decided to repeat. The staff are very welcoming and hospitable. The rooms are clean and this year are in the process of being renovated and updated. We were placed in renovated rooms which are very nice.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank U6558DQjohnp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this reviewResponded April 18, 2014

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way.
Thank you again for your nice feedback as well as for recommending us. Looking forward to your return visit. Best regards from Jackson, Tn.
Your Best Western Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Carriage House Inn & Suites

Address: 1936 Highway 45 Byp, Jackson, TN 38305-2478
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 29 Hotels in Jackson
Price Range: $79 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Carriage House Inn & Suites 2.5*
Number of rooms: 49
Official Description (provided by the hotel):
Welcome to BEST WESTERN Carriage House Inn & Suites!Relax and experience the comforts of home at this Jackson, Tennessee hotel. Conveniently located at the most popular intersection in town, The BEST WESTERN Carriage House Inn & Suites offers easy access to Casey Jones Village, the Railroad Museum, and the International Rock-A-Billy Museum. Hotel guests will find a range of activities for the whole family to enjoy in Jackson, with local shopping and restaurants and brand new baseball fields that are home to acclaimed tournaments. During the spring and summer months, visitors to Jackson can catch the future stars of the Major Leagues playing for the Diamond Jaxx! The BEST WESTERN Carriage House Inn & Suites is the perfect choice for business travelers offering proximity to offices for Proctor & Gamble, Delta Faucet and Porte Cable. The hotel offers a Hot complimentary deluxe breakfast and free high-speed Internet access. Guests can have downtime in the hotel's relaxing outdoor pool. Make a reservation today for the BEST WESTERN Carriage House Inn & Suites in Jackson, Tennessee. ... more   less 
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Also Known As:
Jackson Best Western
Best Western Jackson

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