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“family reunion”

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Best Western Carriage House Inn & Suites
Ranked #10 of 29 Hotels in Jackson
Reviewed April 17, 2014

My family was gathering for its annual reunion. We had stayed at this property on the previous year and decided to repeat. The staff are very welcoming and hospitable. The rooms are clean and this year are in the process of being renovated and updated. We were placed in renovated rooms which are very nice.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Best Western
1  Thank U6558DQjohnp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this reviewResponded April 18, 2014

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way.
Thank you again for your nice feedback as well as for recommending us. Looking forward to your return visit. Best regards from Jackson, Tn.
Your Best Western Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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242 - 248 of 300 reviews

Reviewed April 3, 2014

Very nice clean room. good size room also. Bed was excellent. Wi-Fi worked good too.
Had ground floor, only steps to second floor. Staff was late getting to front desk, was helping another guest she said. Waited about 10 minutes and was hoping front desk personal was ok.
Fast check-in once she returned.

  • Stayed: March 2014, traveled as a couple
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1  Thank Michtex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this reviewResponded April 18, 2014

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way.
Thank you again for your nice feedback as well as for recommending us. Looking forward to your return visit. Best regards from Jackson, Tn.
Your Best Western Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2014

Right off the interstate, not much noise, clean, & friendly. Nice to not have to be part of a conference rate hotel room, which to me, always seem to be high. This Best Western is near the conference hotels, near stores, shops, and many restaurants. Easy In, Easy Out.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank Rosie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this reviewResponded April 18, 2014

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way.
Thank you again for your nice feedback as well as for recommending us. Looking forward to your return visit. Best regards from Jackson, Tn.
Your Best Western Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014

The staff at the Jackson, TN Best Western was very accommodating, but the corporate office needs to be more informed of local policies. When booking my room by phone (through the main office), I was told that I could pay for the room with a corporate check upon arrival. Unfortunately, the local Best Western does not accept checks of any kind. This was a small inconvenience that could have been handled differently at the main office.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this reviewResponded April 18, 2014

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way.
Thank you again for your nice feedback as well as for recommending us. Looking forward to your return visit. Best regards from Jackson, Tn.
Your Best Western Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2014

Not very clean, blanket for sofa bed had burn holes, had to wait for small batches of breakfast food and then ran out...jfjfjjncnlnoiujpuklfnfhnrkfkjfkufuhoifheklflffhflfheifhlkllfl89985rury489try894ty498ty4984ty98ty98tyuhihigiuiruefiufuiyeufytqeufyeufgeiufgeriugqruigtfyrutyqreutyqoutyqotyerotguiyreotgqeriuqeiufqeifqieuwgiu

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank William L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this reviewResponded March 17, 2014

Dear Mr. William, Thank you very much for taking the time to post your feedback after your stay at our Best Western Carriage House Inn & Suites. However we would like to apologize to you for not enjoying your stay & we hope you can give us a second chance, next time you visit Jackson and promise you to do our best to respond to your expectations. It is very important for us to be guest oriented in the best possible way. Looking forward to hopefully welcome you back again.
Best regards from Jackson, Tn.
Your Best Western Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2014 via mobile

We stayed at this hotel on a softball trip with our daughters college softball team. Staff was friendly and the breakfast was good, just what best western requires.
The room as pleasant and the bed was comfortable.
We would stay here again. Great time.

Stayed: February 2014
Thank 0ToleranceSTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this reviewResponded March 17, 2014

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way.
Thank you again for your nice feedback as well as for recommending us. Looking forward to your return visit. Best regards from Jackson, Tn.
Your Best Western Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2014

Very clean. Great service and value. The staff were very responsive and genuinely nice They really cared about doing a great job. The was breakfast well presented and fresh each morning. I have stayed at other hotels in the Jackson including the DoubleTree. I think that a this one is definitely the best value.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this reviewResponded March 17, 2014

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way.
Thank you again for your nice feedback as well as for recommending us. Looking forward to your return visit. Best regards from Jackson, Tn.
Your Best Western Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Carriage House Inn & Suites

Address: 1936 Highway 45 Byp, Jackson, TN 38305-2478
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 29 Hotels in Jackson
Price Range: $72 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Carriage House Inn & Suites 2.5*
Number of rooms: 49
Official Description (provided by the hotel):
Welcome to BEST WESTERN Carriage House Inn & Suites!Relax and experience the comforts of home at this Jackson, Tennessee hotel. Conveniently located at the most popular intersection in town, The BEST WESTERN Carriage House Inn & Suites offers easy access to Casey Jones Village, the Railroad Museum, and the International Rock-A-Billy Museum. Hotel guests will find a range of activities for the whole family to enjoy in Jackson, with local shopping and restaurants and brand new baseball fields that are home to acclaimed tournaments. During the spring and summer months, visitors to Jackson can catch the future stars of the Major Leagues playing for the Diamond Jaxx! The BEST WESTERN Carriage House Inn & Suites is the perfect choice for business travelers offering proximity to offices for Proctor & Gamble, Delta Faucet and Porte Cable. The hotel offers a Hot complimentary deluxe breakfast and free high-speed Internet access. Guests can have downtime in the hotel's relaxing outdoor pool. Make a reservation today for the BEST WESTERN Carriage House Inn & Suites in Jackson, Tennessee. ... more   less 
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Also Known As:
Jackson Best Western
Best Western Jackson

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