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“Repeat visit”

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Best Western Carriage House Inn & Suites
Ranked #11 of 28 Hotels in Jackson
Fort Washington, Maryland
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Repeat visit”
Reviewed August 17, 2013

We stayed again to Best Western, Jackson, Tennessee on our way back home from Maryland because my family love the place. Very convenient to go in and out from I-40. The place is clean. Better to make a reservation if you know you will arrive late. We tried to get the suite but was already taken. I learned they only have one unit.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Reynaldo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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268 reviews from our community

Traveler rating
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    42
    21
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Elida, United States
1 review
Reviewed August 2, 2013

Very well located. Friendly, helpful staff. Quiet location yet centrally located. The room was just big enough. The microwave and refrigerator were unexpected pleasures. The restroom could have been bigger.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Winnie & Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vonore, United States
1 review
Reviewed July 25, 2013

Staying at the Best Western in Jackson Tn was a pleasant change from the hotel i had stayed at previously. The room was nicer and and the over all experience was better. I don't have much to say other than the room was very nice. I am a private person and clean for my self and the staff was very respectful on the do not disturb sign. When i did have small amounts of contact with the staff though, they were very pleasant as well.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Benjamin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this review, September 3, 2013
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Carolynn
Guest Service Manager
BEST WESTERN Carriage House Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 6 Contributor
416 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed July 9, 2013

Stayed for one night back on June 13, 2013. There was some "strawberry jelly" on the bottom of the radio, which I cleaned up. Told the front desk and they took $10.00 off the room.

Very good place to eat just in front of the place that I would recommend!

Room Tip: Old hotel; try a newer one in the area!
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this review, September 3, 2013
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,
Carolynn Vinson
Guest Service Manager
BEST WESTERN Carriage House Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 5, 2013 via mobile

Nothing over the top but very clean, roomy, good location and excellent pricing especially during travel ball tournaments. Stayed in the king suite and it was well worth it for the bit of extra space and two tvs in separate areas. Even w the room being right by the swimming pool, the area was quiet. Stayed again for a second time in a regular room w two queens due to suite being booked and it was just as nice. No excessive noise and once again, room was very clean with plenty of space. Property is well maintained and clean and staff is friendly.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brighteyedmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 24, 2013 via mobile

Location from I-40 is great, walking distance to restaurants. This was a stop over from Oklahoma to North Carolina, so it served its purpose but we didn't feel very safe. Leaving for dinner, we opened the door to a girl smoking pot on the balcony who made a negative comment about our motorcycles not being Harley's (they're Honda Goldwings). Then her boyfriend was eyeing them while we went to dinner, so we were glad they were still there when we returned! Lots of noise with people running up & down the stairs.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shawndahenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this review, September 3, 2013
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 731-664-3030.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Carolynn Vinson
Guest Service Manager
BEST WESTERN Carriage House Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 2, 2013

This hotel is in a great location. The rooms are nice and clean but they could use some updating. It's walking distance to several restaurants. And it's right across the street from The Casey Jones Village and The Old Country Store Restaurant. Overall it's an ok hotel.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MAMM11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & Suites, responded to this review, September 3, 2013
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 731-664-3030.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Carolynn Vinson
Guest Service Manager
BEST WESTERN Carriage House Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Carriage House Inn & Suites

Property: Best Western Carriage House Inn & Suites
Address: 1936 Highway 45 Byp, Jackson, TN 38305-2478
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 28 Hotels in Jackson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Carriage House Inn & Suites 2.5*
Number of rooms: 49
Official Description (provided by the hotel):
Welcome to BEST WESTERN Carriage House Inn & Suites!Relax and experience the comforts of home at this Jackson, Tennessee hotel. Conveniently located at the most popular intersection in town, The BEST WESTERN Carriage House Inn & Suites offers easy access to Casey Jones Village, the Railroad Museum, and the International Rock-A-Billy Museum. Hotel guests will find a range of activities for the whole family to enjoy in Jackson, with local shopping and restaurants and brand new baseball fields that are home to acclaimed tournaments. During the spring and summer months, visitors to Jackson can catch the future stars of the Major Leagues playing for the Diamond Jaxx! The BEST WESTERN Carriage House Inn & Suites is the perfect choice for business travelers offering proximity to offices for Proctor & Gamble, Delta Faucet and Porte Cable. The hotel offers a Hot complimentary deluxe breakfast and free high-speed Internet access. Guests can have downtime in the hotel's relaxing outdoor pool. Make a reservation today for the BEST WESTERN Carriage House Inn & Suites in Jackson, Tennessee. ... more   less 
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Also Known As:
Jackson Best Western
Best Western Jackson

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