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“Worst ribs I've ever had”

Soaring Hawk Spur Steak Ranch
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Restaurant details
Good for: Local cuisine
Dining options: Dinner, Breakfast, Delivery
Description: Spoil your family & eat out at Soaring Hawk Spur. We are the best steakhouse & burger restaurant in Matroosfontein. Bring along your kids for some great tasting food & dessert from our famous Spur menu.
Reviewed December 10, 2014 via mobile

Chewy, tasteless and almost entirely bone. Couldn't finish them, very disappointing last meal in Cape Town, which has some amazing restaurants. Honestly, you'd be better off eating at Wimpy or KFC than this place. Can't believe they call their ribs a "house speciality"!

Thank ChiTheCynic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spur_Steak_Ranches, Head Office at Soaring Hawk Spur Steak Ranch, responded to this reviewResponded January 5, 2015

Dear ChiTheCynic,

Thank you for rating Soaring Hawk Spur. Please get in touch with our customer care team on customer-care@spur.co.za or 0860007787 to put your comments on record and have all your concerns addressed.

Kind regards,
Spur Steak Ranches

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (84)
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70 - 74 of 84 reviews

Reviewed December 3, 2014

My first choice at this airport. Spacious seating , quick service and great burgers. I have eaten here more than once. It is dependable with well trained staff. On ordering a bottle of white wine I was presented with a large container of ice even though the wine was cold. It is service like this that brings one back. There is also a smoking section with a large bar ...........and then there is the view of planes taking off as well. I will be happy to return when next I fly out of Cape Town.

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Thank Tracy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spur_Steak_Ranches, Head Office at Soaring Hawk Spur Steak Ranch, responded to this reviewResponded December 16, 2014

Hi,

Thank you for your generous rating of Soaring Hawk Spur’s service and our delicious burgers. We look forward to hosting you again soon.

Kind regard,
Spur Steak Ranches

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2014

In the past few months I have frequented this restaurant, just because you will get a seat quite easily most of the time and it is a nice location if you like watching planes coming and going.

The thing with Spur is that you pretty much know what to expect. This restaurant live up to that standard I think. There were times when they were quite busy and food took a while to reach the table, but I use that time to watch the world go by outside or catch up on some emails. Like all other restaurant on the airport - don't park there if you are in a hurry to go through customs; be willing to take the slow lane and chill.

I was there again last week ( Friday, 28 Nov 2014 ) and the service was friendly and efficient. Really nothing to complain about.

Hint : Be sure to settle for a seat where there is a plug nearby when you plan to spend some time there ( to charge whatever needs to be charged )

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Thank Douw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spur_Steak_Ranches, Head Office at Soaring Hawk Spur Steak Ranch, responded to this reviewResponded December 16, 2014

Dear Douw,

Thank you for getting in touch to rate our family restaurant. Your support and feedback is appreciated.

Kind regards,
Spur Steak Ranches

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2014

The service at this Spur does not live up to the reputation of the brand. The service was sluggish and for an airport eatery waaay too slow. The food however made up for the poor service and thus the average rating. Not much more that I can care to say about this other than the view for plane watchers is excellent.

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Thank Reuben C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2014

The food at Spur is the food at Spur. You pretty much know what to expect. What was a bit disappointing was how long the service took. The place was busy, but at an airport, I expect snappy service. Travellers are not typically there for a leisurely Sunday lunch.

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Thank F C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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