Had a rough week with family in the hospital. Just wanting a comfortable place to rest my head. They only had one room left. It was a jacuzzi suite for $79 a night. Got in the room and it wasn't completely sickening. Went to use the jacuzzi but had to go buy bathroom cleaner as it was disgusting. Hadn't paid much attention but as I was cleaning it I noticed most of the knobs were missing. Ended up basically taking a hot bath. I was trying to make the best of it and most everything was going ok until we turned out the lights to head to sleep. My wife had to get up to use the restroom. When she turned on the bathroom lights bugs scattered. I jumped up and killed as many as I could. I managed to get about 8 of them. I went to the front desk and was told they had no bug problems and I was out of luck. I went back to the room to pack up my stuff and had a knock at the door. Two employees were there wanting to see the bugs. I brought them into the bathroom where the bug guts were squished on the walls and floor. The answer I got was "yeah those are bugs" I requested my money back and was told they couldn't do that since it had been more than 6 hours since I had paid for the room. Remember that hospital thing. I had paid for the room and headed back to the hospital. I didn't get into the room until several hours later so I was only in the room about 3 hours. They said they would have to get a refund from the pest company they use and get back to me in 3 weeks when the pest company returned to treat again. Never heard anything!As I was dropping off my room card there was another couple who were obviously upset coming up. The man threw the room card at the after hours window and walked off cussing the employees. I left, had to drive an hour, and sleep in the floor of a friends house. This place should be shut down!!! You need to add some less complimentary options for style of this place! Bug infested, run down, dirty.
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- Also Known As:
- Hermitage Hotel Hermitage