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“Wow what surprise” 3 of 5 bubbles
Review of Red Roof PLUS+ Nashville North

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Red Roof PLUS+ Nashville North
Ranked #4 of 16 Hotels in Goodlettsville
O'Brien, Florida, United States
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Wow what surprise”
3 of 5 bubbles Reviewed October 24, 2012

When I checked in at 1pm, the staff told me that my room would to ready at check in (3pm), I returned at 3pm and my room was still not ready on the second floor. They told me that the second floor rooms where renovation, and updated. I waited another 30 mins. and finally asked them to please find me a room. They put me in a room that the TV wasn't working, so moved me to a different room. This hotel is not very clean for being renovation; the carpet was covered in stains, the furniture was also stained.After getting settled in and relaxing, around 11pm my hotel door opened up from a guest that was given my room. What a surprise. I did complain to the night clerk, which stated that she had no idea that that room was occupied. The next morning while loading my car and returning to my room to find that my key would not work. I went to the front desk and explained my ordeal. With all that I went thru, Red Roof gave me my stay for free. No breakfast bar. However the location was fine--a safe spot near restaurants and the interstate.

Room Tip: Pet friendly, if possible ask to check room before checking in.
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank StandTall460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benjenmin, General Manager at Red Roof PLUS+ Nashville North, responded to this review, November 5, 2012
Thank you to our guest from O'Brien, FL for taking the time out of your busy schedule to write a review about your stay at the Red Roof Inn In Goodlettsville, TN. I do apologize about the delay of getting you settled into your room. Rest assured that the situation has been addressed with my staff. We do have a check-in time of 3pm but my staff will do all they can to make sure you are placed in a room promptly when a clean room is available. I do invite to back for a return visit with us here in Goodlettsville, TN.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

158 reviews from our community

Traveler rating
    36
    40
    36
    29
    17
See reviews for
41
35
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34
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
2 reviews
2 of 5 bubbles Reviewed October 21, 2012

While it is certainly cheap, you get what you pay for. This hotel is not very clean; the carpet was covered in stains, the furniture is dirty, the wallpaper is falling off, and it is in overall need of major renovation. We paid $50/nt, so I can't complain, but I doubt we would stay here again. However, the location was fine--a safe spot near restaurants and the interstate.

  • Stayed October 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TheGooseIsBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benjenmin, General Manager at Red Roof PLUS+ Nashville North, responded to this review, January 7, 2013
I want to thank our guests for taking the time to post a review concerning their stay at our Inn located in Goodlettsville, Tennessee. My staff and I truly appreciate all of our guests sharing their comments and concerns. If any concerns are mentioned, I want all to know they are taken seriously. I give my personnal attention and address the situation immediately. As stated we are currently doing some refurbishing here at the Inn. So please excuse the mess while we work to give our rooms a more up to date look and feel for our guests. Come and see our new modern rooms that are always clean, comfortable and at an affordable price.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Goodlettsville hotels

Nashville, Tennessee
1 review
5 of 5 bubbles Reviewed October 11, 2012

the rooms are very clean.the staff is very friendly and helpful,convenient location.I work out of town and me and my company stay here when were in town and never have any problems with check in or check out .i travel alot and that is a big factor for me in what makes a great hotel experince.Its also located close to many restraunts and shopping. the property is kept clean and tidy.theres never any worries about leaving my stuff in my room.everybody is veryrespectful to my stuff when they clean and i appreciate that.

  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kevin h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benjenmin, General Manager at Red Roof PLUS+ Nashville North, responded to this review, November 5, 2012
Thank You to our guest Kevin H. for sharing your stay with us. My staff and I are always glad to have our guests post a review about their experiences. It gives everyone a view of the hotel from another guests perspective. It lets us see what we are doing right or wrong so improvements can be made if needed. We truly appreciate you sharing your stay with everyone and as always Thank You for choosing Red Roof as your destination hotel Kevin.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goodlettsville, Tennessee
1 review
5 of 5 bubbles Reviewed October 7, 2012

I stayed here during my move from Michigan The staff there are very friendly. During my stay I recieve very good discounts rates, The housekeeping and Maintenance staff did a wonderful job when it came to cleaning my room and the ground keeping of the property was very well kept.I never stayed at a Red Roof Inn before but I sure do hope that all the propertys are as great as this one. Thanks

  • Stayed September 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MsGrMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benjenmin, General Manager at Red Roof PLUS+ Nashville North, responded to this review, November 5, 2012
Thank You to our guest MsGr of Michican for sharing your pleasant stay with us. We truly appreciate our guests posting all their comments and/or concerns so others can read. It lets us know if there is anything we need to improve upon to make everyones stay an enjoyable one. Thank you for choosing Red Roof for your lodging needs and my staff and I look forward to seeing you on a return visit to Goodlettsville, TN.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunedin, Florida, United States
1 review
5 of 5 bubbles Reviewed August 15, 2012

The room itself was very nice. It was very clean and well kept. It wasn't a grand hotel but perfect for a passer by like myself. I stayed with my dog for the night on the way to Michigan. It's in a convenient location right off the highway. There is easy access to a couple gas stations, a few stores and several restaurants. Overall it was perfect for me.

  • Stayed August 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Elizabeth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benjenmin, General Manager at Red Roof PLUS+ Nashville North, responded to this review, September 6, 2012
My staff want to THANK YOU and let you know we truly appreciate our guests sharing their comments and/or concerns about their stay. We are currently doing some refurbishing/remodel here at the Inn. So, please excuse the mess while we work to give our rooms a new modern look and feel that are always clean, comfortable and affordable. Thank you for choosing Red Roof for your lodging needs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salford, Lancs
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 28, 2012

This motel is very convient for the interstate, petrol station, supermarket and food outlets. On first arriving, was a little disappointed. I know the motel is currently being renovated but it would have looked so much better from the outside, had the doors to the rooms been given a coat of nice bright gloss paint. The room itself had been renovated with new bathroom suite, carpet, iron and ironing board. The fridge came in useful and the free wi-fi was appreciated. I could not complain about the room itself, it served its purpose (stayed four nights). We used it just as a base to sleep, and could not really complain about it. The bed was clean and comfy and the price is right. It was very close to the interstate but didn't find the noise from the traffic a problem. Some negative comments from others, can't see what they complain about. How can you complain about having two flies in your room, that certainly is not the motel's fault !!

  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FlossieSalford_Lancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benjenmin, General Manager at Red Roof PLUS+ Nashville North, responded to this review, September 6, 2012
I want to thank our guests for taking the time to post a review concerning their stay at our Inn located in Goodlettsville, Tennessee. My staff and I truly appreciate all of our guests sharing their comments and concerns. If any concerns are mentioned, I want all to know they are taken seriously. I give my personnal attention and address the situation immediately. As stated we are currently doing some refurbishing here at the Inn. So please excuse the mess while we work to give our rooms a more up to date look and feel for our guests. Come and see our new modern rooms that are always clean, comfortable and at an affordable price.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed July 18, 2012

When i say that this was really nothing to write home about , it was just a 7 on a scale of 1 to 20. The housekeeper needs to learn how to clean a room , look like a dog food near the wall when you come in the door. Had two flies in the room that drove me crazy most of the night i`m sure it was from leaving the door open while cleaning the room. Sleeping was good once i got to sleep , and then i was given an extra hour to check out , all and all not bad have stayed in worse places then this ...

  • Stayed July 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Rev Roderick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benjenmin, General Manager at Red Roof PLUS+ Nashville North, responded to this review, July 19, 2012
Thank You to our guest from the KY State for sharing your experience with us. It's disappointing to learn that any of our guests are unhappy with their stay, but your willingness to share your recent stay is greatly appreciated. We take all of our guests comments and concerns seriously so please be assured that the issues that are raised are always addressed and the appropriate actions are taken with the entire staff. Our number one goal is to provide a clean comfortable room with dependable service to all of our guests at a reasonable price. Thank You again for taking the time to share your experience and concerns. We look forward to serving your future lodging needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof PLUS+ Nashville North

Property: Red Roof PLUS+ Nashville North
Address: 110 Northgate Dr, Goodlettsville, TN 37072-1993 (Formerly Red Roof Inn Nashville North)
Location: United States > Tennessee > Sumner County > Goodlettsville
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 16 Hotels in Goodlettsville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ Nashville North 2*
Number of rooms: 109
Official Description (provided by the hotel):
Conveniently located off I-65 in Goodlettesville TN at Exit 97, and minutes away from I-24 and I-40, Red Roof PLUS+ Nashville North is the perfect location, whether you’re headed for the mountains of East Tennessee, the jazz of west Tennessee, or to the beaches of Florida and Alabama. The Tennessee Titans training camp, Vanderbilt University, Tennessee State University, and several other colleges are within 12 miles of Red Roof Nashville North. Walk down Music City’s sidewalks, following in the footsteps of Hank Williams and Patsy Cline, all the way to Taylor Swift and Blake Shelton. The Ryman Auditorium, original home of the Grand Ole Opry, is where many country music stars started their road to fame. The Country Music Hall of Fame, another “don’t miss” for country music fans, is where Reba McIntyre was recently inducted. The new Grand Ole Opry, a must see for all country music fans, is within 15 minutes of Red Roof PLUS+ Nashville North; outlet malls and the Bridgestone Arena are within 15 minutes as well. Red Roof PLUS+ Nashville North is located within walking distance to a number of restaurants—whether it’s home cooking or a hibachi grill you’re looking for after a long day of sightseeing, Red Roof PLUS+ Nashville North is your destination. Red Roof PLUS+ Nashville North features exterior corridors, free parking for cars, vans and trucks, and a coin laundry on site. After a busy day, all of our guests are invited to work out with a wide variety of equipment, free of charge, at the fitness facility located just next door to the hotel. Our Superior King and Deluxe double rooms feature irons & ironing boards, hair dryers, in-room coffee and tea makers, and microwaves & refrigerators. All guest rooms feature free Wi-Fi and free TV channels, including 3 HBO channels. Relax and experience out coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Goodlettsville
Goodlettsville Red Roof Inn

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