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“Very Satisfied”

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Country Inn & Suites By Carlson, Goodlettsville
Ranked #1 of 18 Hotels in Goodlettsville
Certificate of Excellence
Reviewed August 18, 2014

Our stay was very good. The rooms were clean and beds firm. The breakfast Attendant let us in early Sunday morning so we could get an early start to our long trip home. We enjoyed the pool but the jets were broke to the hot tub. Everything else was fine.

  • Stayed: August 2014, traveled with family
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Review collected in partnership with Country Inns & Suites By Carlson
Thank michaellW5843RP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gary h, General Manager at Country Inn & Suites By Carlson, Goodlettsville, responded to this reviewResponded August 19, 2014

Thank you for such a wonderful review. It is guest like you that make working in this business such a joy. We are noted as being the number one hotel in the area anf proud of this award we have for it. hope you tell others about us and hope to see you again soon.

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437 - 443 of 606 reviews

Reviewed August 12, 2014

We stayed here for 2 nights in late July. Our room was large, spacious,and beds were comfortable. Pool was incredibly large and a perfect temperature.

Unfortunately, there was a significant musty smell to the room. I talked to the front desk about it right away and I was told to turn up the air conditioner as it was probably due to the humidity. Mind you, amazingly enough, it wasn't humid during the timeframe we were there.

Turning up the air conditioner didn't help. I talked to the front desk again the next evening and simply got a shoulder shrug and "there's nothing much I can do about it". The next morning when checking out, I explained the issue again. I was told that I had a great rate on my room already and nothing could be done. I found that comment very interesting considering I happened to looked down on the desk and a prior guest's bill was laying out for all to see. He/she had a lower rate plus an additional rate adjustment on the bill. Apparently I didn't complain loud enough or I simply wasn't important to this hotel's staff.

  • Stayed: July 2014, traveled with family
    • Sleep Quality
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Thank PolskaMama4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gary h, General Manager at Country Inn & Suites By Carlson, Goodlettsville, responded to this reviewResponded August 14, 2014

Thank you for your comments. We strive hard to meet everyones needs and make everything right. The South area does have a high humidity problem in the summer time and we strvie hard to keep it at a medium. and we do a great job at that. The billing issue is that you can go to other web sites and rates are different per the webpage site and the charges they charge. those charges doesn't reflect us we have a standard rate for our rooms. and the other third party site make money booking rooms and thats how they get their rates and charges. We are noted as being the number one hotel from trip advisor in this area. and we are proud of this as it is customers that rate the hotels.

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Reviewed August 11, 2014

I love this hotel because the rooms are always spotless and the staff bends over backwards to make sure the guests enjoy their stay. The manager, Gary, is superb as he always welcomes the guests and makes sure everything is perfect. This is the only hotel I have ever stayed at where the beds were so comfortable...I will always choose to stay here when visiting Nashville.

  • Stayed: August 2014, traveled solo
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Review collected in partnership with Country Inns & Suites By Carlson
Thank Cheryl F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gary h, General Manager at Country Inn & Suites By Carlson, Goodlettsville, responded to this reviewResponded August 12, 2014

Cheryl. Thank you for such a great review. We strive hard to make sure all our guest are treaded like family and get to know them on each of their stays at County inns and Suites. Again thank for for choosing us and hope to see you again soon. We strive hard to meet everyones needs and we do try to talk to every guest that comes thru our doors and make them feel at home. we dont just take your money and run we try to earn it. Thank you

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Reviewed August 7, 2014

We stayed two nights. Weird access to hotel, via an underpass and not real visible how to get there even with an updated GPS. Hotel is nestled next to overpass. No road noise, but plenty of noise from slamming doors both nights. First night there was a huge party down the hall in the conference room. Teenagers blocking hallway making it difficult to pass by despite numerous requests. Bed was pretty comfortable. Room was spacious but very little vanity space. Breakfast left a lot to be desired. Overcooked chicken patties for breakfast one day and sausage patties the next. No eggs at all. Breakfast Staff was very unfriendly. Not much seating in breakfast area either. Overpriced for the area. Won't stay again.

Room Tip: Avoid first floor near conference rooms and pool.
See more room tips
  • Stayed: August 2014, traveled with family
    • Location
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Thank Dawn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gary h, General Manager at Country Inn & Suites By Carlson, Goodlettsville, responded to this reviewResponded August 11, 2014

Thank you for your response in this matter. We are noted for having the number one hotel in the area and our reviews do reflect it. The kids in the hallway issue were taken care of and we apology for the problems you had at the hotel. and this is tolet you know it was handled in a business way and guest were asked to leave.

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Reviewed August 5, 2014

Our room was very clean. The employees were nice and accommodating and the breakfast buffet was great and had a lot of options. Our only issue was the phones in the room did not work. Which really wasn't an issue since we have cell phones but when we told the front desk about it, the employee didn't believe us and tried to give us a lesson in using the phone. Did he really think we needed a lesson? That was more of the issue, not the fact that the phone didn't work.

  • Stayed: July 2014, traveled with family
    • Value
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Review collected in partnership with Country Inns & Suites By Carlson
Thank Deborrah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gary h, General Manager at Country Inn & Suites By Carlson, Goodlettsville, responded to this reviewResponded August 6, 2014

Thank you for such a great response from trip advisor We are the number one hotel in the area and guest like you make our job so much easier and enjoyable. We enjoyed your visit with us and hope you tell others and hope to see you again in the future if you come back in the area.

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Reviewed August 5, 2014

My wife and I have stayed at this hotel on 3 different occassions. Goodlettsville is a great location being less than 15 minutes from downtown Nashville and just off of I-65. Overall our rooms have been clean, the breakfast good, and treatment by the hotel employees has been great.

  • Stayed: July 2014, traveled with family
    • Sleep Quality
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Thank D B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gary h, General Manager at Country Inn & Suites By Carlson, Goodlettsville, responded to this reviewResponded August 6, 2014

Glad you had a great time while in Nashville. We are proud of our city and what we have to offer. Please tell your friends about the hotel and your experence while here. Again thank you for the review for others to read

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Reviewed August 5, 2014

They stopped allowing us to use the coupons we get at the rest stops along the way to lower the rate. Breakfast bar is good. Most staff are nice. Room are large, clean and many amenities. Good value for the price. Convenient.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson
Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gary h, General Manager at Country Inn & Suites By Carlson, Goodlettsville, responded to this reviewResponded August 6, 2014

Thank you for your review. And sorry about the coupons they are for walk in guest only if rooms are available. We cannot make reservations using the coupons expressely this time of year as it is based on availability only. and we have very high rental rates this time of year. Again thank you for your stay.

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Additional Information about Country Inn & Suites By Carlson, Goodlettsville

Address: 641 Wade Cir, Goodlettsville, TN 37072-2101
Phone Number:
Location: United States > Tennessee > Davidson County > Goodlettsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 18 Hotels in Goodlettsville
Price Range: $92 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Goodlettsville 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Country Inn & Suites By Carlson, Goodlettsville, TN sits just off I-65 and puts you within easy reach of Nashville-area attractions, including the Grand Ole Opry and the Nashville Zoo, as well as area businesses like the Dollar General Corporation & Prevost. Each morning starts off with the complimentary, hot "Be Our Guest" Breakfast buffet, and later in the day you can unwind in front of the fireplace with a book from the Read It & Return Lending Library. Additional amenities feature a well-equipped fitness center, a heated indoor pool and free high-speed Internet access. This hotel's accommodations in Goodlettsville, TN include rooms and suites equipped with convenient amenities like mini fridges & microwaves to help you feel at home. ... more   less 
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Also Known As:
Country Hotel Goodlettsville
Country Inn And Suites

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