We enjoy Hyatt place - the rooms are great, the price is good, the rooms are clean.
However, we had bad luck with this particular staff and a couple of things that were not the hotels fault.
- extremely loud group outside our door at 3am waking up our sleeping baby.
- someone smoking in a bathroom in another room making our bathroom and bedroom stink like smoke so my 5 year old was coughing all night.
- The staff was more interested in flirting and staring at girls in short dresses than in helping other customers
- Staff was absent and left us waiting while they chatted and flirted with young ladies
- staff was unable to talk in full sentences or make any eye contact while talking.
- my husband and I felt like we were 'pests' for merely wanting to do things like check in and check out.
We will most likely not stay at this location again and stay at the wolfchase / galleria Hyatt Place where the staff were incrediably friendly and we had a wonderful experience the week before.
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- Also Known As:
- Hyatt Place Germantown Hotel Germantown