We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Seclusion in the City”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn Express Hotel & Suites Memphis Germantown
Ranked #4 of 9 Hotels in Germantown
Certificate of Excellence
Reviewed October 22, 2013

This is a very nice hotel that is convenient to Germantown, Cordova, and other east Memphis suburbs. The hotel is about four years old. The staff is exceptionally friendly and helpful. The free breakfast has good variety each day. The rooms are spotless, but beginning to show signs of wear and tear.

Adjacent to the hotel is an entrance to the Wolf River Trail - a paved path used for cycling, walking, and running that runs toward downtown. It's a really nice outdoor fitness asset.

Room Tip: Get a room on the front side of the hotel or overlooking the walking/cycling path along the Wolf Riv...
  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jpeter4798
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (384)
There are newer reviews for Holiday Inn Express Hotel & Suites Memphis Germantown
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

259 - 265 of 384 reviews

Reviewed October 8, 2013

This hotel is minutes from Germantown and minutes to the Ag Center and the mall... Located right off the main road in a great business neighborhood. The staff was friendly, the rooms were clean and spacious. Continental breakfast was well done and Michelle was their to answer any questions and offer great one on one service! Thanks!

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SharonJ22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

You have a home in Germantown, Tennessee where you are treated like family. This place is called Holiday Inn Express and is located at 7784 Wolf Trail Cove. We were greeted with a smile by a knowledgeable front desk clerk who introduced himself as Steven. He set the tone as a place that cares enough to make the stay enjoyable. Check-in included more than details of price and room location. Steven made sure we knew how to access wireless internet, if we so desired. Details of wake-up call plus breakfast hours and location were offered. He made it clear that he was available to help as needed. He instructed us to simply dial zero from our room phone and ask for Steven if we needed anything. He wanted to be sure that everything was more than just ok. After giving us our room keys Steven offered each of us a cold can of soft drink or a cold bottled of water to enjoy as we relaxed in our room.
Our room was clean with everything in working order upon arrival. Comfortable beds with a choice of pillows were much appreciated. Room lighting was well located. Small things, such as electrical outlets located on the lamp base, was a great and useful touch. Having a cordless room phone was an asset also. Hot shower water and towels of just the right thickness and size were appreciated. It may sound strange stating that the hair dryer worked. That is not true of all motels/hotels. However it was true of this one. The hair dryer worked. Housekeeping and maintenance staff kept everything clean and in working order.
Needing some extra towels I checked to see if housekeeping was in the hall. When I peeked out the door, a gentleman asked if help was needed. Thinking that he was a part of the housekeeping staff, I asked if extra towels were possible. He assured me that it was possible and would take care of the situation. A few moments later Fred returned with towels. He inquired if anything else was needed. It was later in the day when I learned that Fred was not a part of housekeeping staff. He was the maintenance man. He showed that it didn’t matter if the guest’s need fell outside of his job role. He was willing to assist as needed.
Michelle, “The Breakfast Lady”, treated us with extra kindness. Even though Michelle’s job duties kept her hopping, she treated each guest with a caring attitude. This impressed me. With calmness she carefully kept the breakfast area clean and appealing. Refilling the variety of foods was flawlessly completed. Hot foods were served hot and cold foods were served cold. There were too many choices to list. No matter your breakfast preferences, there was food available to give a great start to the day.
Even though preparing and serving food can be a tiring job, Michelle exhibited a joyful caring attitude. She made guests feel “at home”. Not many people in Michelle’s position accomplish the “at home” attitude in a motel/hotel breakfast setting. Michelle was the exception. She cared that guests were treated well. By the way, I loved the flowers on my tray. It was a touch that made me feel extra valued as a guest.
Holiday Inn Express is the place to stay when in Germantown, Tennessee. You will not regret it. The location is 7784 Wolf Trail Cove in Germantown, Tennessee.

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank WordWriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013 via mobile

Great place to stay. Not one negative remark to say about this property. Very clean. Very spacious room. Very friendly staff. Breakfast was very good for free hotel breakfast, biscuits, eggs, bacon and sausage. Plus the usual foods.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Lonewolfau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

We were greeted warmly and professionally by Mr. Patel who went above and beyond to welcome us. His genuine concern for our well-being was obvious and his customer service presentation was excellent. The whole facility is clean, bright, quiet and our room was very comfortable. Mr. Patel made sure our every need was attended to. We will definitely stay there again and would highly recommend it to anyone who wants a quality lodging experience. The Germantown area is full of every kind of shopping or dining experience you would want. It was a perfect experience for us.

Room Tip: They did not have a restaurant (although their breakfast bar was typical and very good for Holiday I...
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 182jr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

This was our first time in Memphis, and chose this Holiday Inn Express in Germantown, because it was only a short drive to Downtown Memphis. We were very impressed with the outstanding customer service we received from everyone we came in contact with. From the front desk clerks, housekeeping, IT Tech, and Michelle: the breakfast hostess, Everyone was willing to help, whether it was trying to figure out why I couldn't get the WIFI on my laptop, or give me a handwritten route to Graceland. After spending a couple of days exploring Memphis, it was nice to come back to a nice clean room each night. We will be back again in the near future and look forward in staying here again!

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

The hotel was excellent. The staff was very friendly and helpful. The morning breakfast was very good, and the hostess, Michelle, was a joy. She really went out of her way to make our group of six feel very welcome. The front desk staff was also very friendly and pleasant. The hotel is super clean and in a great neighborhood. We could not have asked for more!

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank tvol16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Germantown hotels
0.3 mi away
Homewood Suites by Hilton Memphis Germantown
0.9 mi away
Hampton Inn & Suites Memphis Germantown
5.5 mi away
Hyatt Place Germantown
Hyatt Place Germantown
#1 of 9 in Germantown
456 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Courtyard Memphis Germantown
4.7 mi away
Fairfield Inn & Suites Memphis Germantown
0.1 mi away
Quality Inn & Suites
Quality Inn & Suites
#8 of 9 in Germantown
122 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites Memphis Germantown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Memphis Germantown

Address: 7784 Wolf Trail CV, Germantown, TN 38138-1781
Phone Number:
Location: United States > Tennessee > Germantown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Germantown
#2 Business Hotel in Germantown
#2 Family Hotel in Germantown
Price Range: $118 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Memphis Germantown 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites Germantown/Memphis area. Minutes from downtown Memphis, Tennessee, travelers appreciate how our corporate atmosphere makes comfort and convenience a top priority. Just 15 minutes from Memphis International Airport (MEM), We are 5 miles south from exit 16 (Wolfchase Mall) and I-40, in Germantown. We offer Southern hospitality at its finest. This Germantown/Memphis area hotel will help you maintain your exercise regimen with our fitness center, swim year round in our indoor heated pool or catch up on work in our business center. We are also within walking distance of many restaurants. Our event space and outstanding service makes Holiday Inn Express Germantown/Memphis Area your preferred place to meet. Our sales director coordinates every detail of your meeting, making us the favorite for wedding, conference, banquet or reunions. Businesses near hotel: AgriCenter, Methodist Hospital Germantown, Baptist Memorial East, Campbell Clinic, FedEX, First Mercantile, Germantown Park business complexAttractions near hotel: AgriCenter, Shelby Show Place Arena, Shelby Farms, Graceland, Wolfchase Mall, Saddle Creek Shopping Center Stay Smart at the The Holiday Inn Express & Suites-Germantown! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Booking.com, Hotels.com, Travelocity, Expedia, Orbitz, Cancelon, Hotwire, Cheap Tickets, HotelQuickly, Evoline ltd, getaroom.com and Agoda so you can book your Holiday Inn Express Hotel & Suites Memphis Germantown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Memphis Germantown

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing