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“Great Location”

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Hampton Inn Gallatin
Ranked #1 of 5 Hotels in Gallatin
Certificate of Excellence
Reviewed March 5, 2014

I was here for business but loved all the restaurants that were within walking distance. I also visited Johnny Cash's grave and Rock Castle (where Miranda Lambert filmed White Liar video). The staff at hotel treat you like family and it is very clean. This hotel stays booked so good luck getting a room!

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Hampton
1  Thank Dianne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this reviewResponded March 11, 2014

Hi diannep

Thank you for taking time to post your positive feedback from your recent visit to our hotel. We're pleased you enjoyed your stay and hope that when your plans bring you back to Gallatin, you will give us another opportunity to welcome you back! I will certainly share your kind comments to the entire staff.

Safe Travels

Team Hampton- Gallatin

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Reviews (324)
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237 - 243 of 324 reviews

Reviewed February 23, 2014

We just did a 2 night stay at this Hampton Inn. It was very, very clean and the staff is very friendly. I was very impressed with the breakfast and the coffee selection. I have stayed in hotels all over the country and this one stood out because of the attention to details by the staff which makes a huge difference and makes this hotel great. The freshly washed duvet covers were a nice touch. The only thing that was negative was the quality of the mattresses. I thought they were very hard and uncomfortable. I felt like i was sleeping on a stone slab but the staff and the cleanliness made this stay very enjoyable and i will stay here again when returning to Gallatin or recommend this hotel for someone going to that area.

  • Stayed: February 2014, traveled with family
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Thank MicheleT4210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this reviewResponded March 11, 2014

Hello MicheleT

Thank you for sharing your experience with us and your kind review. We are blessed in having a great friendly Team that provide our guests with nothing but the best southern hospitality. Its guest comments like yours that put a big smile on everyone face, and gentle assurance of a job well done.

We look forward to having you back with us on your next visit to Gallatin!


Take care

Team Hampton-Gallatin

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Reviewed February 16, 2014

Some of the staff were less than what I have come to expect from Hampton. Overall I was satisfied. There is room for improvement at te front desk. Food service and staff well satisfied with on my visit of 5 days. Fitness center very clean.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hampton
Thank Randy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this reviewResponded February 17, 2014

Hi Randy W

Thank you very much for staying with us and for your review. We appreciate your comments very much and I will be sure to follow through with the Team members. I regret we fell a little short on expectations on your visit this time, but we will do our best to get it right for the next one.

Thanks again for staying with us and we look forward to seeing you again!


Safe Travels

Team Hampton

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Reviewed January 30, 2014

Very nice hotel and very very clean! The whole staff beats the staffs at higher rated hotels! We speak first hand on this. Did find the mattress a bit lumpy and did not get the good nights sleep we so needed.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hampton
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this reviewResponded February 8, 2014

Hi Robert P

Thank you so much for staying with us recently. We are pleased you had such a wonderful experience at our hotel. We always value a guest needs and certainly appreciate your comments. We look forward to having you back soon.

Take Care

Team Hampton

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Reviewed January 28, 2014

Hampton Inn is the best chain if you want a clean hotel with great staff. We have stayed in many of them and seldom are dissatisfied with anything. Gallatin, TN had the best one ever. We had checked into another hotel to find it unclean and immediately checked out and found this one at midnight. It was well worth the effort.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Hampton
Thank Randall B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this reviewResponded February 8, 2014

Hello Randall B

Wow, thank you for the wonderful review of our hotel. The Hampton Brand has always been a strong & innovative brand that delivers on service and product and I feel our team delivers this to each guest. We hope to see you the next time you are passing through our area.

Take care and Safe Travels

Team Hampton Gallatin

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Reviewed January 28, 2014

I was at the hotel for 3 weeks. The only major complaint I had was the fact that they did not vacuum or sweep the bathroom daily. Not sure why but I have long hair and it should have been done at least every other day.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hampton
Thank Loriann V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this reviewResponded February 8, 2014

Hi loriann V

Thank you for taking the time to review our property. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible.

We certainly regret the issues you experienced with housekeeping. I have taken note of your feedback and have shared these with our management team for review. We take all comments into consideration and welcome any opportunity to improve.

If there is anything you need next time you stay with us, please do not hesitate to let us know.


Safe Travels

Team Hampton Gallatin

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Reviewed January 24, 2014

Everything was fine except for the extremely hard uncomfortable bed. When I requested to be moved to another room I was told all their beds are the same. I could feel the coil springs in the mattress.

  • Stayed: January 2014, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton
1  Thank Peggy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this reviewResponded January 25, 2014

Hi Peggy

Thank you for taking the time to share with us your experience during your recent stay at our Hotel. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.

According to your scores, we apologize that we were not able to accomplish your expectation of service and product this time. We are currently looking into updating our mattresses.

We know you have many choices when it comes to lodging and we hope you will continue to choose our Hotel for your future travel needs and we look forward to welcoming you back soon.

Take Care- Team Hampton

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Additional Information about Hampton Inn Gallatin

Address: 980 Village Green Xing, Gallatin, TN 37066-7114
Phone Number:
Location: United States > Tennessee > Sumner County > Gallatin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #1 of 5 Hotels in Gallatin
Price Range: $122 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Gallatin 2.5*
Number of rooms: 64
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