Here is to the chef and the management go Gray's. It is fun to be in a former location of businesses that pay tribute to their ancestors, if you will. It is popular, and food is excellent. Although my sandwich was delivered toasted when I clearly asked for not, a manager visited right away. She not only apologized but took the price off of our ticket. This is excellent service recovery. A crowded, popular place that moves ahead and is not afraid to correct mistakes, bound to happen, so graciously is a gem!
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