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“Disappointing; kids left hungry”
Review of Panera Bread

Panera Bread
Ranked #165 of 424 Restaurants in Franklin
Description: From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don't have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi , or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Franklin is here with warmth and welcome. Panera Bread. Food as it should be.
Restaurant details
Description: From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don't have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi , or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Franklin is here with warmth and welcome. Panera Bread. Food as it should be.
Reviewed 4 weeks ago via mobile

We’ve been going to Panera for years! One person working the front at dinner time. Despite it not being that crowded, it took 10” to order and an additional 10-15” to receive our order (soup).
Place was disorganized, unkept & our of many items.
Both my kids ordered chicken noodle soup in a bread bowl; what they received was a bread bowl with a gravy ladle amount of soup! At $9/bread bowl that is ridiculous!

Outdoor area looked like no one had cleaned it up in hours.
Kids were still hungry (& one of mine is 4) so we stopped at Chic Filet on the way home. Oh and the icing on the cake was the cookie I had purchased from Panera was still raw in the middle.
Won’t be back to this location.

Date of visit: June 2019
Thank karinsU1657UE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 49 reviews

Reviewed March 31, 2019 via mobile

Avoid this location for group orders. They made an error in our group our and did not attempt to correct the situation. Very bad customer service. Very disappointed in Danny the manager at this location.

Date of visit: March 2019
Thank Jess E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2018

There’s always a new salad being rotated in and out of the menu, and Thea Dai he’s are very good. My favorite pastry is their “to die for” cinnamon crunch bagel.

Date of visit: June 2018
Thank C6325JVstevet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2018

Well prepared food and excellent selection. I highly recommend it for lunch. Prices are moderate for lunch.

Date of visit: May 2018
Thank sugarray2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2018

From out of town and stopped for lunch. Unfortunately the experience was not good, and we are big Panera fans. Sandwich was not made very well, asked for a Ceasar salad and it was served with chicken and didn't ask for chicken, and place was not very clean. Also, for what we got, the price value was non-existant. Turned out to be an expensive lunch and we didn't even have beverages!

Date of visit: February 2018
    • Value
    • Service
    • Food
Thank maryannep34285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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