We’ve been going to Panera for years! One person working the front at dinner time. Despite it not being that crowded, it took 10” to order and an additional 10-15” to receive our order (soup).
Place was disorganized, unkept & our of many items.
Both my kids ordered chicken noodle soup in a bread bowl; what they received was a bread bowl with a gravy ladle amount of soup! At $9/bread bowl that is ridiculous!
Outdoor area looked like no one had cleaned it up in hours.
Kids were still hungry (& one of mine is 4) so we stopped at Chic Filet on the way home. Oh and the icing on the cake was the cookie I had purchased from Panera was still raw in the middle.
Won’t be back to this location.