We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent & we returned”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Drury Plaza Hotel Nashville Franklin
Ranked #1 of 23 Hotels in Franklin
Certificate of Excellence
Florence, Alabama
Level Contributor
262 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Excellent & we returned”
Reviewed March 23, 2014

Excellent stay again. Easy reservations, easy & prompt check-in; excellent room, very clean; great beds.
This is always a real busy place; located near restaurants & all other things near Franklin/Cool Springs.
The only potential "less than excellent" may be for some the number of families with children & school/church/sports groups of young people -- not overly loud, but a lot of them at the "free" dinner & drinks "hour" & the breakfast buffet. However, no noise problem in the hallways later or during the night/morning hours.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BusterYukon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,064 reviews from our community

Traveler rating
    889
    134
    23
    10
    8
See reviews for
372
235
21
258
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Westville, Indiana
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 19, 2014

This is a beautiful hotel. Good breakfast and good kickback in the evening. Very clean, comfortable. I am beginning to really like the Drury chain. Friendly staff. I can find no negative about this place. This is our 3rd time here and I will return

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Colette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 16, 2014 via mobile

Staying at the Drury Inn is always a treat, but the towels at this location are SO ROUGH!!! I am aware that you have to launder tons and tons if towels daily, so using cost efficient detergent is understandable, but if it's a plaza hotel, please use fabric softener! I used towels to dry my face and the towels are so rough, my face has broken out, and I don't know what to do. If the condition persists, I will have to go to the dr.
Please do not use the towels on your face if you choose to stay here.

Stayed March 2014
Helpful?
2 Thank seth_td
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Plaza Hotel Nashville Franklin, responded to this review, March 18, 2014
We appreciate hearing from our guests and thank you for the feedback on your recent stay. I sincerely apologize for any inconvenience and want to reassure you that the linen issue has been addressed and corrected. We currently use a name brand fabric softener in our laundry department but must have experienced some concentration issues that day. We are also in the process of upgrading all the towels throughout our Drury Plaza brand hotels. It is very helpful for us to hear from our guests because it helps us to identify any concerns with our team to make the appropriate changes for upcoming stays. If you have any further questions, please let us know how we can help.

Again, thank you for your feedback and we do hope we'll have a chance to see you as our guest again soon!
Ryan S.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile, Alabama
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 10, 2014

We love the Drury chain, and this location is no exception. We stayed here for a weekend and had a great time. The Drury pet policy can't be beat. We took advantage of the free hot breakfast, and the free drink coupons are a nice bonus too!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mathemagic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 9, 2014

My family just got back from a two night stay here and I have to say it was great! This hotel is very clean and a great value. We had exceptional service from Kyle the front desk manager! Very pleasant and professional. He really went out of his way to make sure we were completely satisfied! When we return to Franklin we will stay at this hotel again!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carrie2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JASPER
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 9, 2014 via mobile

This place is BEAUTIFUL! We decided last-minute to get off the road and rest, on our trip back from Florida. I was quoted a cheaper room rate when I called directly than what I found on my smartphone. So we were happy to find vacancy, get a great room rate and then....we pulled into the parking lot.

WOW. Clean, modern hotel. Professional and friendly staff. Our front desk clerk, Ryan, explained that this is a Drury Plaza. We were concerned about getting some rest, since the lobby was filled with teens. He assured us that if we encountered any noise issues, we should not hesitate to contact the front desk staff.

First time we used a room key by waving it in front of the door. COOL.

The room was absolutely lovely. Roomy bathroom with bathing amenities in one shower dispenser. Hairdryer and plenty of towels. Our 2 queen bed room was equipped with mini fridge and microwave. Nice selection of pillows.

Manager's Reception was still ongoing when we arrived. Our bartender, Cole, was very accommodating and even offered to bring our drinks to our table.

The complimentary evening offerings were plentiful. Something for everyone! Penne pasta, hot dogs, nachos were just a few of the many dishes, in a clean, buffet-style set-up.

The Granite City Microbrewery was right next door. We finished our drinks and entered the microbrewery through a connecting door.

We rested peacefully and no hint of noise from the groups of teens who were staying there.

Breakfast was hot and the staff kept everything clean and filled with food.

Next door is a Whole Foods Market and about 2 blocks always, a Starbucks.

Our stop ended up being a wonderful surprise.

Stayed March 2014, traveled with friends
Helpful?
2 Thank Eve2223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOVER
Level Contributor
395 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
Reviewed March 8, 2014 via mobile

We normally stay at the embassy suites, but decided to stay here because 60.00 cheaper, and we now have a new favorite. We love it here, new hotel, very fancy, beautiful rooms. At 5:30, there was 3 free drinks per person, and lots of food. This hotel is perfect!!

Stayed March 2014, traveled as a couple
Helpful?
2 Thank CAROL L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Franklin hotels
2.1 mi away
Hilton Garden Inn Nashville Franklin / Cool Spring
0.5 mi away
Homewood Suites by Hilton Nashville / Franklin
1.4 mi away
Country Inn & Suites By Carlson, Cool Springs
Show Prices
Show Prices
Show Prices
0.9 mi away
Embassy Suites by Hilton Nashville South/Cool Springs
1.3 mi away
Hampton Inn and Suites Nashville Franklin (Cool Springs)
2.0 mi away
Hyatt Place Nashville/Franklin/Cool Springs
Show Prices
Show Prices
Show Prices

Been to Drury Plaza Hotel Nashville Franklin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Drury Plaza Hotel Nashville Franklin

Property: Drury Plaza Hotel Nashville Franklin
Address: 1874 W McEwen Dr, Franklin, TN 37067-1782
Phone Number:
Location: United States > Tennessee > Franklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 23 Hotels in Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Plaza Hotel Nashville Franklin 3*
Number of rooms: 338
Official Description (provided by the hotel):
On I-65 near CoolSprings Galleria, Drury Plaza Hotel Nashville Franklin is just south of Nashville. Our friendly staff welcomes guests to relax in our clean, comfortable rooms and enjoy free hot breakfast served every morning and free hot food and cold beverages every evening at our 5:30 Kickback(R). Complimentary corporate shuttle is available Monday-Friday within five miles of the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, Cheap Tickets, Priceline and getaroom.com so you can book your Drury Plaza Hotel Nashville Franklin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing