We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“I was impressed!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Drury Plaza Hotel Nashville Franklin
Ranked #1 of 23 Hotels in Franklin
Certificate of Excellence
Loganville
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“I was impressed!”
Reviewed September 3, 2013

This was my first stay at a Drury hotel and I was really impressed. It's a beautiful facility and the staff is extremely friendly and helpful. The rooms have thermostatically-controlled HVAC instead of one of those independent units that you turn from cooler to warmer ( I hate those ).

Room Tip: We stayed on an upper floor. It had a great view.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,049 reviews from our community

Traveler rating
    876
    132
    23
    10
    8
See reviews for
368
232
21
254
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Murfreesboro, Tennessee
Level Contributor
197 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed September 2, 2013

We spent Labor Day weekend here and am very pleased. Quiet, spacious rooms with small fridge. Going from the lobby to the room is quick travel on the speedy elevators. Much better than average free breakfast with a good variety. 24 hour coffee that is tasty. The staff is friendly and courteous eager to assist. Highly recommend this hotel.

Room Tip: We prefer higher floors away from the interstate
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TWB2006SSR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
107 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed September 1, 2013

Really big hotel and very busy but it doesn't let standards slip, very clean with a reasonable breakfast and the nighty kick backs both were like Back Friday sales when we were there it was so busy. Gym was overrun with kids which wasn't good.

Nice bar next door and whole foods next door and Starbucks 5 minutes away if you want a quieter breakfast :)

Was a good base for a visit to Nashville and beautiful Franklin.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eslick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 30, 2013

The hotel is situated right out of the I65 - 67 exit, a great location if you want to stay around Cool Springs. The staff were extremely courteous. The room I stayed on 11th floor had a great view. The rooms were clean. Though the breakfast is the same everyday, it had some good options. There is a good pool and decent gym as well. I will definitely stay there again. overall, it is a good value for money.

Room Tip: Rooms in the top floor had some good view.
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel_Wizard007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
319 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed August 28, 2013 via mobile

Was pleasantly surprised. Staff were very nice, room was clean and location was great. This hotel is new. Nice (very busy) restaurant. Will definitly stay here again. What a bargain! Even pet friendly(but did not have a pet with me on this trip)

Stayed May 2013, traveled on business
Helpful?
Thank Terry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alpharetta, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 15, 2013

Great hotel, but very poor customer service if you've left anything behind. I have called 3 times to inquire about a pair of glasses my son left in the room after checking out and have never had any response. This is unacceptable to me, as it only takes a few minutets to check for an item and return a phone call with a "yes" or a "no". It has been 2 weeks, and still no contact. Very unprofessional.

Stayed June 2013, traveled with family
Helpful?
Thank Adk65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, Manager at Drury Plaza Hotel Nashville Franklin, responded to this review, August 21, 2013
On behalf of our entire team, thank you for choosing to stay at the Drury Plaza Franklin, TN. We truly value your business. Feedback is a gift and I am very gracious that you took the time to share your service experience at our hotel. Your comments will be used in our constant and ongoing efforts to increase our customer service levels and ultimately make the Drury Plaza a friendlier, cleaner and more professional hotel than it already is.

I can certainly understand how frustrating it must have been not getting a call back. You are correct it does only take a few minutes to put your mind at rest and for that I am truly sorry that we did not take the time to do so. We will be using this experience as a tool to make sure this does not happen again to you or any other guest that stays with us. As a winner of 8 straight JD Power Awards for customer service, we take our customer service standards very seriously. Our goal is to exceed your expectations and go above and beyond for every single guest. We fell short of our goal with your stay and I sincerely hope that you give us another opportunity to host you and your family in the future. Thank you again for your feedback.

Please contact me directly for any further assistance.
Basil Bsisu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 14, 2013

This is a new hotel within the past year. The location on a hill is right on I 65 at Exit 67 with very easy on/off access, yet is very quiet without traffic noise. There is an attached restaurant and close to over 50 other restaurants, a large Shopping Mall, Historic Franklin area, and Downtown Nashville. A great facility with everything you would want and or need; large indoor/outdoor Pool/Spa areas, Hot Breakfast Buffet, Happy Hour with drinks and snacks that many use for a light dinner, pleasant and helpful staff, large open Lobby, etc. Don't use GPS. Just go to I65 exit 67!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IRetired2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Franklin hotels
2.1 mi away
Hilton Garden Inn Nashville Franklin / Cool Spring
0.5 mi away
Homewood Suites by Hilton Nashville / Franklin
1.4 mi away
Country Inn & Suites By Carlson, Cool Springs
Show Prices
Show Prices
Show Prices
0.9 mi away
Embassy Suites by Hilton Nashville South/Cool Springs
1.3 mi away
Hampton Inn and Suites Nashville Franklin (Cool Springs)
2.0 mi away
Hyatt Place Nashville/Franklin/Cool Springs
Show Prices
Show Prices
Show Prices

Been to Drury Plaza Hotel Nashville Franklin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Drury Plaza Hotel Nashville Franklin

Property: Drury Plaza Hotel Nashville Franklin
Address: 1874 W McEwen Dr, Franklin, TN 37067-1782
Phone Number:
Location: United States > Tennessee > Franklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 23 Hotels in Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Plaza Hotel Nashville Franklin 3*
Number of rooms: 338
Official Description (provided by the hotel):
On I-65 near CoolSprings Galleria, Drury Plaza Hotel Nashville Franklin is just south of Nashville. Our friendly staff welcomes guests to relax in our clean, comfortable rooms and enjoy free hot breakfast served every morning and free hot food and cold beverages every evening at our 5:30 Kickback(R). Complimentary corporate shuttle is available Monday-Friday within five miles of the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Priceline, Travelocity, Drury Hotels Company, LLC and getaroom.com so you can book your Drury Plaza Hotel Nashville Franklin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing