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“it is a full not a queen”

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La Quinta Inn & Suites Nashville Franklin
Ranked #16 of 24 Hotels in Franklin
Reviewed July 23, 2012

we asked for a room with two queen beds, young man said they had some. we paid for room 414 when we got to the room it had full beds. we called front desk and were told they did not have any queen rooms in this motel. we were never offerd a refund so we decided to stay only then did we discover dirty clothes in top drawer of dresser. we were moved to room 412. still no queen beds. not what we thought we had paid for. would not stay here again.

Room Tip: look at the room before you pay.
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  • Stayed: July 2012, traveled with friends
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Thank riding granpa h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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630 - 636 of 702 reviews

Reviewed July 20, 2012

We've never had such a terrible experience. Pool was absolutely disgusting! Dirt caked on the sides and the water was filled with hair balls. The pool area was HOT. Unbearable to be in there. I've never seen a dirtier hotel. Looked like the floors had never been swept or scrubbed. No air in the halls or elevator. Beware!!

  • Stayed: July 2012
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1  Thank Natew2327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Memphis TN
11
Reviewed July 19, 2012

A supervisor and a maid were arguing in the hall right in front of guests, very unprofessional.... The maid had a terrible attitude and was very combative with her supervisor, she should be fired. Also the maids were sending carts up and down the elevators leaving just barely room for guests. I had to wait three times to go down to the first floor. Finally I used the stairs ,the elevators were so slow and filled with carts.

  • Stayed: July 2012, traveled with family
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Review collected in partnership with La Quinta
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

Even though there were tons of dogs, many in town for an agility competition, this La Quinta location was quiet and we (2 humans, 2 dogs) got a decent night's sleep.

Staff was friendly and helpful and directed us to a store so we could get some provisions for the road. Lots of areas around property for the dogs also. We did not have any trouble with the room being dirty -- it was a little run down, but clean. Beds were comfortable, shower was hot and pressure was good. Heard a few dogs barking in their rooms when we walked by, but our dogs were not bothered and we didn't hear anything once we were in our room. Didn't get a chance to have breakfast because we left too early.

We were only looking for a place to sleep so we could get on the road early the next morning and it was fine for that.

Room Tip: If you are not ok with dogs, make sure you tell the front desk when you are checking in. We were her...
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  • Stayed: July 2012, traveled with family
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Thank jooles_p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2012

We are on a trip to see our son in Memphis. We decided to leave early the day before we were to arrive in Memphis. Nashville was about half way and it is a place we wanted to stop to see about perhaps a place to meet for both children in the future so we could visit more often.

Franklin is a sweet town. Hotel was easy to find. There are several in the area. Cracker Barrel is adjacent to the hotel. I asked for a NON pet room (I know they take pets because we have had ours before) and that is what I got~~they even made the comment when we checked in. We had a very large King Room on the corner. Room was clean and arriving on a very hot three digit day very cool when we arrived. Bed was comfortable ~~ this was the first room with a recliner. The only down fall, even though we were on the top floor (fourth) the I 65 traffic was non stop, We were in room 401 so even numbers are on the front and more than likely quite. Also the other end of the hall, I am thinking is further away. But we will stay here again if in the area,

The hotel pool is in a glass enclosure so year round swimming will be fine...Breakfast food is the normal LQ food and area is larger than some LQs I have been in....

Shopping is great....fast food a plenty...Antique area...hospital within site of hotel. Not too far from Nashville and hotel is just on the I 65 path.

Room Tip: Odd number rooms back of hotel near I 65 (ie trucks all night long) Even numbers front of hotel lo...
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  • Stayed: July 2012, traveled with family
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Thank MathTeacherVicki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2012

We stayed here one night in June 2012 and the room was not very clean. The bathtub looked like it hadn't been cleaned. The bed was comfortable enough, but for $100 plus per night, I'd like a clean room please.

  • Stayed: June 2012, traveled as a couple
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1  Thank freakingumby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2012

Clean. Everything, everywhere was clean. The entire staff was gracious. The breakfast was continental and well appointed. There were as many as 3 staff members monitoring breakfast, and one was the manager. A great value and we were glad to have had this experience.

  • Stayed: June 2012, traveled with family
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Review collected in partnership with La Quinta
1  Thank 2013Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Nashville Franklin

Address: 4207 Franklin Common Ct, Franklin, TN 37067-4040
Phone Number:
Location: United States > Tennessee > Franklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Franklin
Price Range: $82 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Nashville Franklin 2.5*
Number of rooms: 101
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Also Known As:
La Quinta Inn Nashville-Franklin Hotel Franklin
Franklin La Quinta
La Quinta Franklin

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