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Franklin
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Reviewed January 13, 2020

I am a frequent traveler and the Embassy Suites never fails. The staff is top notch and the rooms are quiet. The best breakfast in town! The evening receiption is great when you need to unwind after a long day. I will continue to stay at this location.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank travelingfool66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KyleL2034, Front Office Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this reviewResponded January 16, 2020

Thank you for taking the time to provide us with your feedback regarding your stay at our hotel. Our entire hotel team really enjoyed reading this positive feedback, and we are so glad to hear that you had a great time with us! We hope to see you all back in the near future.

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Reviewed January 12, 2020

Stayed here for a work trip. The staff was very friendly and extremely helpful. The room was very clean! Love the complimentary hours to enjoy a drink after work. The bartender, Debbie, was a pure delight!

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank jamiejones2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KyleL2034, Front Office Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this reviewResponded January 16, 2020

Thank you for taking the time to review our hotel. We are so glad to hear that you enjoyed everything, and I will make sure to pass along your kind words to Debbie. Thank you again and we look forward to welcoming you back in the near future!

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Reviewed January 12, 2020

We stay here a lot for business meetings and it is by far one of the best hotels in the area. The breakfast buffet is great and always fresh. Rooms are very large and comfy. This is my go to hotel when I have my meetings.

Date of stay: December 2019
Trip type: Traveled on business
Thank Hixson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KyleL2034, Front Office Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this reviewResponded January 16, 2020

Thank you for taking time out of your day to review our hotel. We appreciate the positive feedback and thank you for your continued loyalty. We look forward to welcoming you all back in the near future!

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Reviewed January 9, 2020

I really enjoyed this hotel and the large ballroom we used for our company convention. The free breakfast made it easy to eat in the morning and head right into our various sessions. The staff was very pleasant, and the afternoon happy hour with free snacks was nice too. The cost is a bit higher than some of the other hotels in the area, even with our convention discount. I would recommend staying here if the cost is not an issue with your budget. Local eating establishments are less than a mile away if you do not want to eat at the hotel restaurant each day.

Room tip: All the rooms surround a huge open air foyer where the breakfast is served.
Date of stay: January 2020
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Joe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KyleL2034, Front Office Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this reviewResponded January 16, 2020

Thank you for taking the time to provide us with your feedback regarding your stay at our hotel. We are so glad to hear that you enjoyed the hotel, staff and our convention services. We hope to see you all back at our hotel soon!

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Reviewed January 7, 2020

Our stay was very enjoyable. The hotel and service was excellent. The made to order breakfast was the best part of our stay. This was our fifth stay at this hotel and we love the location and ease of moving through the city.

Date of stay: December 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank darrells776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KyleL2034, Front Office Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this reviewResponded January 16, 2020

Thank you for taking the time to review our hotel. Our hotel team is so glad to hear that you enjoyed our hotel and the services provided. We hope you are able to come back and see us in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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