We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Embassey Suites Cool Springs”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Embassy Suites by Hilton Nashville South/Cool Springs
Ranked #9 of 24 Hotels in Franklin
decatur, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Embassey Suites Cool Springs”
Reviewed October 29, 2013

Great facility, has everything you need without leaving facility. staff is great and works to make your stay enjoyable at every level. Close to shopping and food. the staff is helpful if you want to site see or for just business.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Neal J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrevorGoulding, Director of Sales at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review, October 30, 2013
Thank you! We appreciate the feedback and look forward to being of service on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

973 reviews from our community

Traveler rating
    462
    253
    133
    83
    42
See reviews for
321
142
25
367
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Pleaseant Ridge, MI
Level 4 Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 28, 2013

This Hotel is "now" my first choice when traveling through the Nashville, Tennessee area. My regular hotel had no vacancies as well as their other nearby locations. So I had to look for another and what a pleasant surprise. Every aspect of the accommodations and the staff were exceptional. I avoid hotels where they only provide valet parking. I am always running out to my car for something and it drives me nuts having to go through valet. But at Embassy they leave you the option of either valet or park it yourself. And believe me, this is a popular hotel. I have played it safe this time and already made two reservations for this coming February just to make sure I don't get left out. And the food and drinks are good.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jasper990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrevorGoulding, Director of Sales at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review, October 30, 2013
Thank you for the great feedback! We are glad to have you as a new - and now repeat - guest. See you in February!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Russellville, Alabama
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 28, 2013

I am a regular at Embassy Suites, and have stayed at a number of their properties. This is one of our favorites. The rooms are very clean, and the service is top-notch. I love the sports grill that is part of the hotel. We stayed two nights recently and ate in the grill both nights because the food is really good. Having stayed at several other hotels in the area before discovering this one, I am surprised that Embassy Suites isn't rated in first place on Trip Advisor.

Room Tip: As Hilton Honors Silver members we were given a room on the top floor. What a nice quiet room that...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sjsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrevorGoulding, Director of Sales at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review, October 30, 2013
Thank you so much for your kind remarks. Our team was delighted to hear such great feedback and we hope you will be back with us on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota
Level 4 Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 28, 2013

We stayed here for 2 days for an event and it was wonderful. The rooms were very nice - having 2 TVs in 2 rooms was great in case one of us wanted to sleep. The bathrooms were great and we appreciated having a fridge and microwave. The breakfast was FANTASTIC! Made to order pancakes/omelets were a great touch but also a great variety of buffet items including fruit, bagels, Krispie Kremes!, and breakfast meats were wonderful. If you are looking to share beds with friends, I felt these were doubles, not queens, so it's a close fit! The sofa also converts to a bed, but they are always less comfortable. It's not inexpensive, so make sure you get your money's worth out of the options there.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MNgolfgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrevorGoulding, Director of Sales at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review, October 30, 2013
We are happy to hear you and your friends enjoyed your stay and we look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Havasu City, United States
1 review
Reviewed October 27, 2013

All in all the hotel was great. Only issues were minor and consisted of terrible in room coffee and inadequate water pressure in the shower. Service was good. The restaurant had EXCELLENT steaks! I could have had dinner there every night!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Andrea P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrevorGoulding, Director of Sales at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review, October 29, 2013
We agree - the steaks at the Athletic Club Sports Grill are fantastic! We hope you will stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Logan, United States
1 review
Reviewed October 27, 2013

Experience during this stay was very pleasant. Would Highly Recommend to anyone while staying in the Nashville area. the rooms are spacious and comfortable. All services were strategically located The parking area was well lite and spacious to accomadate all guests. I arrived early and was allowed to check in without any problems.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Teresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrevorGoulding, Director of Sales at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review, October 29, 2013
Thank you for the recommendation and we hope you will stay with us on your next trip to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Woodlands, Texas
Level 5 Contributor
82 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed October 25, 2013

I'm not a Hilton fan, but this hotel was top notch. The breakfast had a nice spread, with a chef and omelet station. Fountain drinks and a complimentary happy hour. Parking was close and convenience, internet was not included in the room, but if you are a Hilton Honors member it is, so no worries there. Nice rooms, nice staff, nice stay.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gomavs2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrevorGoulding, Director of Sales at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review, October 29, 2013
Glad you were with us during your recent trip to the area and that you enjoyed your stay. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Franklin hotels
0.9 mi away
Drury Plaza Hotel Nashville Franklin
1.2 mi away
Hilton Garden Inn Nashville Franklin / Cool Spring
0.5 mi away
Hampton Inn and Suites Nashville Franklin (Cool Springs)
Show Prices
Show Prices
Show Prices
0.8 mi away
Homewood Suites by Hilton Nashville / Franklin
1.2 mi away
Hyatt Place Nashville/Franklin/Cool Springs
0.6 mi away
Country Inn & Suites By Carlson, Cool Springs
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Nashville South/Cool Springs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Nashville South/Cool Springs

Property: Embassy Suites by Hilton Nashville South/Cool Springs
Address: 820 Crescent Centre Dr, Franklin, TN 37067-6218
Phone Number:
Location: United States > Tennessee > Franklin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Franklin
#5 Romantic Hotel in Franklin
#8 Family Hotel in Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Nashville South/Cool Springs 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
The Embassy Suites Nashville - South/Cool Springs is only a short drive from the Nashville International Airport, downtown attractions of Music City and local area businesses. Explore Franklin Tennessee's Historic downtown area, Civil War sites or shop at the Cool Springs Galleria mall. Book your stay now and enjoy our indoor pool, fitness center, on-site restaurant as well as other amenities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Booking.com, Expedia, Travelocity, Hotwire, Cancelon, Cheap Tickets, Agoda, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Nashville South/Cool Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Nashville South/Cool Springs Hotel Franklin
Embassy Suites Cool Springs
Embassy Suites Franklin
Franklin Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing