There was a ton of buzz surrounding this restaurant/bar/club prior to opening. We gave it a few weeks (to work out opening problems) then we decided to check it out one saturday night.
We arrived around 8 or 8:30pm. The doors to the bar area were all open (they have garage type glass doors in the front that can be opened or closed) and all we could see was a huge crowd...standing room only left. Disappointment set in for me b/c I wanted to sit down and try out some of the food and relax/people watch. Luckily after we stepped in I spoted a group at a large table signing their tabs. I asked if they were leaving and they said yes and gave us their table...perfect!!
To Start there are two areas of this restaurant...the front is a bar. There is a fireplace in the corner with 3 or 4 chairs and then about 15 or 20 tables scattered around. Then there is a restaurant type area with more tables and a HUGE bar in the center. You pass through this area to go to the restroom (ladies...there are 2 stalls in this place so either limit your intake of liquids or be prepared to stand in line most of the night). There may have been another restroom but we did not see one.
About 15 minutes later (I kid you not) a server stopped by to take our drink order. 15 more minutes and our table was cleaned and drinks delivered. We were smart to order extra the remainder of the night.
Food: My husband had sushi which he thought was very good. And our friend had fish and chips which were okay. I ate off both plates and also liked the sushi not the fish and chips though. I decided to skip the meal this go round as we did not plan on staying long after the wait for drinks and after tasting the others I thought I would pass on options on the rest of the menu.
There is a unique beer option here. There are these extremely tall, basically personal taps, containers you can order for the table. With a huge variety of beer options...next time I wil do this if I return. Great idea and the customers that purchased these must have either really loved the beer or known the service was horrible here. Either way I love the idea and due to the variety of beer options at this bar it would take time to taste each!!
Now about 9pm or so in the "restaurant" part of Drakes they move all the tables in one corner away and a dance floor area is revealed. There is a dj in this area too and I saw many dancing during my restroom wait times.
Here is a basic breakdown...I most likely will return maybe once or twice but this will not be the first place on my list to visit to have a good time...see why below:
1. Cool Springs: not having to drive to nashville is a plus.
2. Variety of Beer: I would like to return just to try a few of their options
3. Security: It is strange to see so many security people standing outside as well as a cop at all times. This is also a negative as it gives the feel that the place can be unsafe although we didn't not see anything that would imply.
1. Service: Frankly speaking...its horrible. The wait times to get a drink or refill are ridiculous. The servers don't seem to care that you have been waiting that long and would rather joke around with each other than serve the overly packed crowd.
2. Drink Prices: I expect to pay prices like this in Viragos downtown but not cool springs. The vibe here isn't worth the price of the drink. I paid $15 each for a double vodka sprite...really?
3. Crowd: Mid 40's and up...singles and looking mixed with the random 30 somethings and a sprinkle of 20 somethings. There is a dress code here which was laughable once we sat down to realize that they really didn't need it...no one that was there would even consider wearing cutoffs or tank tops (let alone anything other than polo and slacks).
4. Restrooms: When you have a place this large you should be required to have more than two stalls in your establishment. At any given time there was a line to the women's restroom at least 4 or 5 outside the door and 4 or 5 inside the door making this the worst part of our visit.
5. Security: Okay, we get it...you have a new popular place with 3 or 4 guys outside the front door with a counter device to make sure you don't go over capacity. There is even a roped off area you have to walk through as if you are going into a popular club....I never saw people waiting to get in but I've been told that later in the evening there is a line that forms outside praying that enough people will leave so they can get in and dance/drink etc. When I wanted to step outside to smoke I had to have my hand stamped so I could get back in....I'm not even sure how to respond to this at a "restaurant/bar". The vibe of having to have security only implies to possible patrons that you either overserve your guests or you would allow patrons into your establishment that could cause trouble.
So I say try it once if you really want to find out what the buzz is all about. If I return it will be on a week night or after work to try out their beers. I have no interest in standing for hours all night drinking expensive drinks and listening to a dj spinning his music. If I did....I would go downtown nashville...not cool springs.
Drake's owners: Fix your service problem, don't pack in your patrons like sardines...don't make them wait 1/2 an hour each time for a drink. I'm all about customer service and could overlook everything else if your service was better.