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“Terrible Service”

cajun steamer bar & grill
Ranked #53 of 369 Restaurants in Franklin
Cuisines: American, Bar, Seafood, Pub
More restaurant details
Restaurant details
Good for: Bar scene, Families with children
Dining options: Lunch, Dinner, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Description: Phone 615.435.3074
Fairview, Tennessee
Level Contributor
46 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Terrible Service”
1 of 5 bubbles Reviewed September 28, 2012

The food was excellent /, but we were kept waiting for our table for over an hour while one huge area of tables was empty, being held for a party that was very late to show up. When I emailed a complaint to the company headquarters, they never bothered to even reply. Customer service and satisfaction are not areas of concern for this outfit, As a result, I have never returned and have advised anyone thinking of going to go elsewhere.

Helpful?
1 Thank Bunky46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 reviews from our community

Visitor rating
    47
    60
    23
    5
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Oxford, Mississippi
Level Contributor
40 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Good gumbo”
3 of 5 bubbles Reviewed September 24, 2012

Our party enjoyed the gumbo and good bloody marys all dressed up with pickled okra and green beans - good and spicy. Nice patio seating area.

Visited September 2012
Helpful?
Thank bloomox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, Tennessee
Level Contributor
56 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“A little bit of the beach in Tennessee.”
5 of 5 bubbles Reviewed September 6, 2012

I'm a total beach bum stuck in Tennessee. My family and I go to the beach two or three times a year. This place is just like those restaurants you love at the beach at the beach. Good fresh seafood and great cocktails. A little Gulf Coast Gem in Tennessee.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank NYFAN347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Everett, WA
Level Contributor
81 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“So good we went twice!”
5 of 5 bubbles Reviewed August 28, 2012

We had a group of 15 - they set us up on the 2nd floor so we could all be together. We had a great waitress who was able to help us make choices - she clearly knew the menu. Have the deep fried pickles - they're awesome. The wings with the spicy BBQ are the best wings I've ever had. Lots of shellfish items and good things to drink. Went back 4 days later and the waitress remembered us! Good food and great service!

Visited August 2012
Helpful?
Thank Susan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johns Creek, Georgia
Level Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Authentic Cajun”
4 of 5 bubbles Reviewed August 2, 2012

A friend took me to this little place in a strip mall on a business trip, and the place was packed even during the middle of the week. We started with the boudin balls, fried cajun sausage, which were outstanding. I ordered the shrimp creole, which was spicy and authentically good. I asked for a recommendation on a side, and was disappointed in the dirty rice which was a little dry. My friend had the fish tacos which he loved (better than the "Swanky Taco" next door), and the chicken and sausage jambalaya side that I wish I would have ordered. Service was a little slow, but we were not in a hurry so did not bother us.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Gregadvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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