Newer property but evidence of poor construction around bathroom area. After entering our room it was clear someone had smoked in our bathroom. No other rooms available so front desk said they would send someone up while we were at dinner (we tuned on fans/ opened windows) but at best they just spayed deodorizer. Should have changed shows curtain and vent filter due to alergies from smoke particles.
Staff not very concermed about issue.
No other follow up or accommodation for gold status. Room clean but spills remain in common areas for a couple of hours. Will consider embassy suites for next stay.
- Official Description (provided by the hotel):
- The newest smoke-free extended-stay hotel in Franklin, Tennessee, Residence Inn by Marriott Franklin Cool Springs is nestled in the rolling hills of central Tennessee, just 25 minutes south of downtown Nashville. Visiting guests can enjoy a wide range of activities in our Cool Springs, Tennessee hotel, including touring historic Civil War battle sites and antebellum mansions. We are close to Natchez Trace Parkway, antique stores, The Factory Shops, and Arrington Vineyards. All of these attractions and shopping spots are convenient, plus you get a superb Franklin, TN hotel to stay at when you're our guest. Our hotel offers suite accommodations with a full-size kitchen, a flat screen TV, high-speed Internet, an indoor pool, and a hot complimentary breakfast to start your day. If you want to burn off some stress, you can play a game of basketball on our exclusive sport court or work out in our fitness center. We also offer space for you to relax with a drink and light fare, while you mix and mingle at our weekday (Monday through Thursday) evening social event. Whether you're relocating or looking to take a long Nashville getaway, Residence Inn by Marriott Franklin Cool Springs is your best choice for an extended stay hotel in Franklin or Cool Springs. Should you be traveling on business, we put you near top companies in the area like Nissan, Community Health Systems, Healthways, Verizon. ... more less
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- Also Known As:
- Residence Inn By Marriott Franklin Cool Springs Hotel Franklin