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“Love this place.” 5 of 5 bubbles
Review of Aloft Nashville - Cool Springs

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Aloft Nashville - Cool Springs
Ranked #14 of 23 Hotels in Franklin
Thousand oaks
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Love this place.”
5 of 5 bubbles Reviewed May 5, 2012

Trendy decor. Neat, clean room. Nice room layout that maximizes the use of the floor. It feels like spacious but it is probably of the size of a hotel in a downtown area. I love the double windows that gives a more expansive view of the outside woods. I got a room that faces the freeway. Didnt bug me very much. I enjoyed the stay. It is a bit outside Nashville. But the price justifies the distance for me.

  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 1001oaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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464 reviews from our community

Traveler rating
    185
    143
    76
    43
    17
See reviews for
128
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Marshallville, GA
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed April 27, 2012

very clean great beds cool decor neat bar noise was not a problem like some reviews said, just simply turned on the ac fan and room was better than most

Stayed April 2012, traveled with family
Helpful?
Thank Ben C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed April 23, 2012

Nice room that was clean, comfortable and affordable. FIrst time we stayed at a W hotel and was concerned with the more "modern" appeal (European style), but room was beautiful and shower was outstanding! Only downside was the close proximity to the interstate did allow for more noise, but turn on the air and it drowned it out.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Hombre-15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tenafly
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed April 22, 2012

Word of caution. This is a beautiful property with great rooms. However, it's situated right next to a major highway and caution is needed in order to get a good night's sleep. I specifically asked for a quiet room in advance and upon check-in. I received a beautiful room but realized the sound from the highway wouldn't stop. Kept me up pretty much until I fell asleep in the wee hours of the morning. Staff was apologetic but after talking with other folks in Nashville and online, this property has a real issue with highway noise. It is to be avoided at all costs if you care about a good night's sleep.

  • Stayed April 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank joseph f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kmcbryde, Director of Sales at Aloft Nashville - Cool Springs, responded to this review, May 18, 2012
Thank you very much for your comments regarding your recent stay! Please accept our sincerest apologies that your stay wasn't everything that you expected. Please contact us when you're coming back to Franklin. We would love for you to try out a room in a different part of the hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
beecher
Level Contributor
108 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed April 18, 2012

The pool was so relaxing,Staff amazing,Rooms were very clean,Great in room movie selection,Bar was good...No complaints here!

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maureen r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glastonbury, Connecticut
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed April 17, 2012

Spent one night in this hotel. Unfortunately, my delayed flights got me in very late, so I did not use much of the hotel facilities.

Check-in at midnight (!) was easy. The staffer on duty quickly got me out of the lobby and on my way. My sixth-floor room was comfortable and relatively quiet. The A/C unit was a bit loud for my comfort, but YMMV on its "white noise" qualities.

Bed is comfortable enough. Not a Starwood Heavenly bed, but I don't expect that for about $99/night.

The shower had strong water pressure and was roomy and comfortable. Given that this is a W-influenced hotel, the tiles and glass door gave it a nice, spacious feel.

Two odd things:
1 - the sink felt very low for me (6' tall), and having a dorm-style fridge just sitting under it is strange.
2 - I could not, for the life of me, find the ironing board and iron. Apparently they are hidden in a compartment at the side or bottom of the bed. I only found this out when asking during check out. I steamed my suit/shirt while showering, so I didn't need it. But this is a bit of "too cute" that is unneeded....unless there is something that clearly says "hey, look HERE."

The food selections for breakfast were fine; some healthy, some a bit fattening. But for $11 ($10 of which was covered by the hotel), the stuff I got was very good. Free coffee, BTW.

Overall, very nice staff, relatively comfortable accommodations. The starkness of the rooms and common areas may put some people off. It has an industrial feel. Not sure I would choose to stay here with my family (two young kids), as the room would be small for two beds and a crib.

But I would gladly stay here (particularly as a Starwood member), on future visits.

  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jdlvalium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
133 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 bubbles Reviewed April 9, 2012

Stayed here for 10 days or so recently. Loved it. Aloft is one of my favorite new hotel brands. Cool and trendy like W, but without the pretentiousness or the price. Also very pet friendly. They put all the dogs on the first floor, so you can walk right out and take them outside. No additional charge for dogs either.

Waters in the room were free, as was coffee in the morning. Pool table in the lobby, a cool bar and some snacks in a cooler.

Location is fantastic. A mall, movie theater and a gazillion restaurants (Go to Chueys!) are within walking distance. it's in Franklin - in my opinion the nicest part of Nashville. Very upscale and unlimited shopping - literally. You are however 20-30 mins from the big tourist attractions and downtown. I'd still recommend staying here though.

Staff was extremely friendly and accommodating. Rooms are small, more like dorm rooms, but very nicely decorated. The bathroom door however needs a little more privacy.

No issues at all, highly recommended!

  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lifeandmylens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aloft Nashville - Cool Springs

Property: Aloft Nashville - Cool Springs
Address: 7109 South Springs Drive, Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Nashville - Cool Springs 3*
Number of rooms: 143
Official Description (provided by the hotel):
Aloft Nashville-Cool Springs is adjacent to Cool Springs Galleria Mall, and within easy access to Interstate 65 and the birthplace of country music. Relax and recharge with the pool, gym or lounge. ... more   less 
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Also Known As:
Aloft Nashville - Cool Springs Hotel Franklin
Aloft Hotel Franklin

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