I will begin by saying that the staff of this hotel were exceptional. Every single person that we encountered were very friendly and helpful. They get an A+!
The room (first floor) was very comfortable for the extended stay we had. It was so nice to have a comfortable sitting area to read, relax and watch TV during the day, and the TV was a very nice sized LG flat screen. We really liked having the desk with all necessary ports (and free Hyatt Wi-Fi) to do business, but we also used this as a makeup area in the mornings. Located nearby is the coffee pot, sink and refrigerator.... definitely nice to have. A small microwave would've been a plus for our stay.
We had two double beds. The bed was a little firm for me, but probably perfect for others. I had to remember that I was in a hotel and not at home in my own bed, so it was perfectly acceptable. The pillows (and plenty of them!) were super comfortable down pillows. Great to lay down on at the end of the day. The bedding was very comfortable, as well. No complaints.
We felt like the bath was too cramped and, yes, a bit dated, but the water pressure made up for it. Great water pressure! Great, thick towels! It made up for the dated, tight quarters in the bathroom. The room had a blow dryer, iron and ironing board, which I really like to have available when I travel.
Each morning, there was a really good free breakfast offered. Hot breakfast sandwiches, some days there were pancakes, waffles or French toast. Oatmeal with all the toppings, a variety of pastries, bagels and toast, and delicious fresh fruit. Choices of coffee, milk, juices, etc. Some days we ate comfortably in the eating areas. Some mornings, we brought it to our room. The breakfast was a real bonus and it was far better than just the usual Continental breakfast.
Sadly, the swimming pool doesn't open until Memorial Day, but I would definitely recommend the hotel for comfort and would stay here again if I ever get the privilege of returning to Franklin, TN.
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- Also Known As:
- Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
- Hyatt Place Franklin
- Hyatt Franklin
- Franklin Hyatt