I was staying at the Residence Inn Franklin CoolSprings the same week that Mr. Gowestman stayed. I have a totally different report than him, the front desk clerk was so very friendly and helpful to me and my family. He was being rude and loud in the lobby because he couldn't check in early. But if the hotel is sold out the night before you can only wait until the rooms are ready. It doesn't matter if you are platinum or not that's all he kept saying, "I am platinum"!! He was the most rude person that I have ever encounter in all of my hotel stays. Some people just don't like to hear the word "NO" get over yourself Mr. Gowestman. This is the best, cleanest and friendliest hotels I have ever stayed in. I will be back again I just hope Mr. Gowestman doesn't come back.
- Official Description (provided by the hotel):
- The Franklin Marriott Cool Springs is centered in the heart of the thriving Cool Springs area just south of Nashville close to tourism attractions, restaurants, the Galleria mall, sports facilities, and entertainment venues.This classic hotel features in-room refrigerators, free cribs and rollaway beds, 300 guest rooms, Stave Regional Kitchen and Lounge, the Stirrup Cup lounge, indoor pool and patio, 24 hour fitness facility, business center, in room dining, WiFi, 24 hour sundry shop, free parking and 35,000 feet of flexible meeting space for the perfect conference, corporate meeting, wedding, and social event. WiFi is available for free in public areas, and has a surcharge of $9.95/day in rooms. ... more less
- Reservation Options:
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- Also Known As:
- Franklin Marriott Cool Springs Hotel Franklin
- Marriott Franklin