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Hampton Inn and Suites Nashville Franklin (Cool Springs)
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Reviews (657)
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All reviewsseparate bedroombreakfast staffroom was cleanfull kitchencool springs mallking suitenice stayenjoyed our stayfirst floora great place to staybusiness tripparking lotwould stay here againgreat roomeasy accessthe breakfast areastaff was friendly
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515 - 520 of 657 reviews
Reviewed January 12, 2014

Have stayed in many hotels in Franklin. This one ranks at top. Courteous staff, clean rooms, perfect location. Was staying at Embassy suites, but they evidently don't want my business since they didn't honor last reservation. Just booked 16 more nights at Hampton Inn!

Stayed: January 2014, traveled with family
Thank 67whitlock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2014

Once again, I was very satisfied with the Hampton Inn. Our room was very clean, attractively decorated, and the beds were very comfortable. The hotel lobby was nice and inviting. The hot breakfast choices were very good, and the breakfast staff person was pleasant and very efficient. She deserves a raise! She never stopped during the breakfast rush.

  • Stayed: December 2013, traveled with family
    • Value
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Review collected in partnership with Hampton
Thank Emelise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2014

Place is understaffed and we had a front desk person literally toss cards at us after we brought them back down because they didn't work. Cards never worked! We had to replace them over and over, it was ridiculous. Pretty hotel, double beds are small.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hampton
Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2013

Visiting our family who live in Franklin and Brentwood, TN we chose to stay in a hotel convenient to both families. We made a very good choice by staying at the Hampton Inn at Cool Springs. The staff was friendly and helpful. The complimentary breakfast was very good with many choices. Comfortable bed. Close to restaurants and mall.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hampton
Thank Barbara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

Very clean. Friendly staff. Really nice rooms. Free hot breakfast. Only down side is no indoor pool for the kids. It is next door to Jonathon's sports bar so it was the perfect place for us to stay after driving all day!

  • Stayed: December 2013
    • Value
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Thank Truth2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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