I've never had any issues with Hampton until this visit. The AC didn't work well and wouldn't keep the room at a consistent temperature. Also, I didn't receive my requested wake up call. In the past I've set my phone alarm as a back up and never needed it. This time I didn't and paid the price--late for an appointment. All that said, Hampton has always been a great place to stay. Room was clean, beds are great and breakfast was very good. This visit was out of the ordinary as far as problems. Probably wouldn't have even mentioned the negative if the desk had offered me some extra Hilton points or something…more than just an "I'm sorry. I'll be sure to tell the manager."
- Official Description (provided by the hotel):
- Hampton Inn and Suites Nashville/Franklin, Tennessee, is located just minutes from Franklin's historic downtown district. Franklin's 200-year old downtown area features Victorian architecture, boutiques, antique shops, and cafés. We offer free wifi and hot breakfast to all our guests. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn And Suites Nashville Franklin (Cool Springs) Hotel Franklin
- Hampton Inn Franklin
- Franklin Hampton Inn
- Hampton Inn Cool Springs