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“For $45 it's hard to do better”

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Americas Best Value Inn Franklin/Spring Hill
Ranked #21 of 23 Hotels in Franklin
Global
Level Contributor
124 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“For $45 it's hard to do better”
4 of 5 bubbles Reviewed December 12, 2013

Reviewers who slag off this place don't seem to take into account that it is almost certainly the cheapest option in Franklin. The decor is somewhat dated and certainly not stylish and a few fittings are a little wobbly but the rooms were very clean, wifi worked OK and a basic breakfast was included (annoyingly using polystyrene plates, cups etc and butter from a squeezy bottle - so much waste - but that seems common to other places and even cheaper restaurants throughout the area so isn't a complaint specific to this motel). Rooms are large (two double beds) with good hot shower, basic toiletries provided, piles of towels - essentially all things necessary for a basic sleep and all for US$45.

For us the most positive aspect was Lucy - the very friendly manager who seemed to work 25 hours a day yet never failed to be courteous, helpful and friendly. She really deserves a pay rise!

In terms of location the motel is handy for the I65 motorway but a bad choice if you don't have a vehicle (as you might predict). The walk to downtown Franklin takes the best part of an hour and oddly the bridge across the motorway has no walkway whatever so cars pass dangerously closely. The pleasant 'country-style' chain restaurant/store called 'Crakerbarrel' is about the only eatery within walking distance from the motel that doesn't involve crossing that nasty bridge and Crackerbarrel doesn't serve any alcoholic drinks. The motel itself doesn't have a restaurant and the breakfast room is closed from 9an to 6am leaving only a vending machine which has a tendency to stick.

If you have a car, head to downtown Franklin, about three miles away, where there are some contrastingly delightful eateries. On a Thursday night you'd be well advised to book a table at Pukkets Country Store in Leipers Fork (8 miles west) where there's a truly fabulous open mic night for singer-songwriters arguably better than any of the better known places in Nashville (even the Bluebird).

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AzBelFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Memphis, Tennessee
1 review
5 of 5 bubbles Reviewed November 26, 2013

I stayed at this motel November 23-25, 2013 with a special and very economical rate. When I made my reservation, I requested a microwave and mini-fridge. Both were present at no additional cost in the room that I was given. With a smoking room, as requested, the smell was strong, but expected. The room was immaculately clean; the mattresses,sheets and towels seemed new; and they provided soap, shampoo and tissues. They room was made up after the first night. TV did not include HBO, but had all the channels that I would have wanted. Staff was very friendly and helpful.

All in all this was a wonderful experience, especially for the nightly special rate.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vineyridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
husspatel, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review, March 25, 2014
Dear vineyridge,

On behalf of the staff of Americas Best Value Inn, I would like to personally thank you for sharing a review with us. I am glad that you enjoyed our clean rooms and microfridges. We have also recently updated our rooms with new paint and removed wallpaper. All of our king rooms have 32 inch flat screen TV's. We hope that you stay with us again in the future.



Regards,

Huss-Manager
Americas Best Value Inn-Franklin, TN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunedin, Florida
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed September 20, 2013

I am writing this review from the Ramada just a bit down the road. We booked a room via Expedia at an extended stay hotel but when we arrived we were told they were overbooked. After 25 minutes on the phone with an Expedia rebooking agent, they offered us a room at this hotel. We were told the only difference was that this hotel had only a microwave and a fridge (not the full kitchenette our original booking had promised). We were also told that this hotel was more expensive than our original booking, but that Expedia would cover the difference.

The room we were given was disgusting! The rate on the door was $60 a night, so if you're paying more, you're getting ripped off. The hallways, stairwell and the room reeked of years of cigarette smoke. The wallpaper was falling off the walls. The carpet looked as if it had stretched after being soaked. The furniture was stained. We didn't even bother to look at the sheets -- we were too afraid of what we might find. The pool wasn't filled to a customary level for swimming (it had approx. 2 ft of water in the 3 ft end.) There was a microwave sitting on top of a fridge. This was not in any way, shape or form comparable to the extended stay hotel we had booked.

It was so bad that we couldn't stay for even one night, let alone the 3 we had booked for.

The only good news is that we found a room ourselves at the Ramada and Expedia refunded our money.

Room Tip: Stay somewhere else!
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  • Stayed September 2013, traveled as a couple
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Empress9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
husspatel, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review, November 25, 2013
Empress9999,

Thank you for taking the time to share your opinion with us. I am sorry to hear that we didn't meet your expectations during your stay with us in September. Over the last few months, we addressed several issues, including the ones you brought to our attention. We hope that you will give our newly refreshed and freshly painted rooms another chance.

Regards,
Huss-General Manager
Americas Best Value Inn-Franklin, TN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, Alabama
1 review
2 of 5 bubbles Reviewed September 11, 2013

I was very disappointed in the cleanliness of our room. Also, the bathroom left something to be desired. I cleaned the toilet as soon as we got our bags in and looked around. The sofa was filthy and torn on one arm. The continental breakfast offerings was so bad, we checked out and went to a close by restaurant to eat. While the price of the room was good, I would have preferred to pay a little more for a better kept hotel. This will be my initial stay at an America's Best Value Inn and my last one I am sorry to say.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank joyce r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
husspatel, General Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review, November 25, 2013
Joyce,

Thanks for taking the time to post a review. I am disappointing that we fell short of your expectations. Over the last few months, we have addressed several issues, including the ones you brought to our attention. We hope you will give our newly refreshed and freshly painted guest rooms another chance.

Regards,
Huss-General Manager
Americas Best Value Inn-Franklin, TN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 bubbles Reviewed July 26, 2013

They were kind enough to negotiate an $80 room rate ($98 with tax). It was late and we needed 2 rooms to accomodate our family of 6. When we got to the room we noticed a few ants. I thought no big deal. Then when my daughter pulled back the covers to climb in bed there were ants in the bed - yuk! But once again we moved on. Then we found more ants on counters, floors, beds. Too tired to make a change at this point. next morning we went to check out and noticed that they charged our card $98 plus tax bringing our total to $229. They refused to make the change and honor their agreed upon price. Needless to say we will not be returning to any Americas Best Value.

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
abvifranklintn, Webmaster at Americas Best Value Inn Franklin/Spring Hill, responded to this review, December 26, 2013
Dear Valued Guest,

Thanks for your stay at the ABVI,Franklin.

We noted your review and apologize for the inconvenience caused howsoever.

We have investigated the issue and we have never come across such a complaint earlier, but your review is serious to us.

We have ensured that such a report never comes again from any guest and the hotel staff behaves in the most guest friendly manner.

The breakfast counter has improved a lot.

You can have a comfortable and secure stay next time. Trust us and visit us again.

Sincerely,
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Portage, MI
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed May 21, 2013

We paid $150 for a night's stay in March 2013. Needless to say, I should have slept in my SUV and saved myself not just the money, but the scratchy bug bites we received from the bedding. It was terribly rundown, but I can deal with that at a decent price if the cleanliness is there. The sink was held up by busted 2x4's. The bathroom flooring was missing several tiles and several more were chipped. The Wi-Fi didn't work. The air conditioner was broken in the first room we were put in so they put us in another that smelled like a dirty ashtray. Cigarette burns on the sheets, comforter and loveseat. The wallpaper was peeling off in multiple spots, the carpet was horrendously stained, the floor lamp was broken and the shade had burn holes in it. The mattress smelled like pee and the sheets had long black hairs all over it.
The young man at the front desk was alone on a busy night and was doing the best he could do with no help. The next day at check out, the family who owned it was working the desk and they were quite rude.
Save your money and pitch a tent! At least the bugs in the outdoors won't smell like cigarettes!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bekki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abvifranklintn, Webmaster at Americas Best Value Inn Franklin/Spring Hill, responded to this review, December 26, 2013
Dear Valued Guest,

The ABVI,Franklin thank you for your stay and the review.

We have investigated the issue and have taken appropriate steps to attend each room of the hotel for amenities and just everything.

We have effective measures on improving the overall cleanliness and hygiene and all amenities.

We have removed the wall paper in the rooms and instead have painted all rooms afresh.

We will offer you the best hospitality. So please do visit us again.

Sincerely,
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edwardsville
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed April 30, 2013

This hotel is really run down. The old wall paper is peeling off the walls. The stairs smell funny and when you go by the second floor they stink of smoke. The stair well is really beat up. The breakfast is very minimal. The room is ok, beds all right. Our reservation from Tingo said the room had a microwave and refridgerator but it didn't. Also no coffee machine. Do not recommend unless desperate to save money.

Room Tip: Go to a different hotel
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank belcw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abvifranklintn, Webmaster at Americas Best Value Inn Franklin/Spring Hill, responded to this review, December 26, 2013
Dear Guest,

Thanks for staying at the ABVI and the review.

Please note that we have investigated the issue and the needful has been done.

We understand our guests and what they look for.

Effective actions have been taken on each area to improve- particularly the hospitality and of course the room features and amenities.

Please visit us again and check our hospitality.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn Franklin/Spring Hill

Property: Americas Best Value Inn Franklin/Spring Hill
Address: 4201 Franklin Common Ct, Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #21 of 23 Hotels in Franklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn Franklin/Spring Hill 2*
Number of rooms: 50
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn Franklin/Spring Hill, conveniently located seventeen miles south of Nashville and two miles from downtown Franklin. Local universities include Columbia State Community College and Lipscomb University. Golf all day surrounded by rolling hills, tour a countryside of rich farmlands and lazy rivers, or visit Civil War sites like the Lotz House Museum and Battle of Franklin - Civil War Museum. Browse a wide variety of specialty shops at Cool Springs Galleria. Enjoy a delicious meal at one of the nearby restaurants including Cracker Barrel Old Country Store, Sonic Drive-In, and Steak 'n Shake. Our Franklin/Springhill, TN hotel features a number of amenities to ensure a comfortable stay, including free continental breakfast with coffee served daily. Stay connected with free wireless high-speed Internet access available in our common areas and guest rooms. Rest in the privacy of your own guest room with amenities including new 39 inch flat-screen TV's, hairdryer, clock radio, desk with lamp, iron and ironing boards upon request, grab bars in the bathroom. At Americas Best Value Inn Franklin/Spring Hill, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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