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“Not Impressed!”
Review of Comfort Inn

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Comfort Inn
Ranked #18 of 24 Hotels in Franklin
Reviewed July 9, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Benjamin G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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566 - 572 of 638 reviews

Reviewed July 8, 2013

Have stayed here before and while physical amenities were always excellent we had difficulty with the check in desk clerk. This time same guy but he was better which made the stop complete. Go to Florida several times a year we will always make sure to stop here if at all possible.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Barb W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amisha C, Guest Relations Manager at Comfort Inn, responded to this reviewResponded July 30, 2013

Thank you for your recent correspondence regarding our front desk personal staff and hotel. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Baymont Inn & Suites, a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Baymont Hotels by Wyndham Hotels Group.

Sincerely,

Ajit Chauhan
and Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Edward S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 27, 2013 via mobile

The beds and pillows were extremely comfortable !! Hotel staff were friendly , professional, and eager to help. Overall the property was clean. Breakfast was a standard Comfort Inn style. Carpet and wall paint seemed fresh and new. Flat screen tv also provided.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank RegionalManagerSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

  • Stayed: June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Sylvia S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Amisha C, Guest Relations Manager at Comfort Inn, responded to this reviewResponded July 30, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 24, 2013

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Jason M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 22, 2013

Stayed in the is property for two nights on a 5 night road trip. This is aformer Holiday Inn Express that may not have been able to pass the more stringent requiremenst of Holiday Inn and has been re-flagged as a Baymont property. (mostly re-flagged....the lobby coomputer password is still "Express",, and the foodservice fixtures / pancakemachine are dead giveaways).

The property IS well-located.

Negotiate hard for a best rate, as there are many, many similary properties nearby.

Room keys are problematic, and the staff knows it.

Room Tip: Ice machines can be noisy
  • Stayed: June 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Thank QuirkyNW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 4202 Franklin Common Ct, Franklin, TN 37067-4040 (Formerly Baymont Inn and Suites Franklin)
Phone Number:
Location: United States > Tennessee > Franklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 24 Hotels in Franklin
Price Range: $86 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Franklin Hotel Franklin
Holiday Inn Franklin
Franklin Holiday Inn

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