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Fairfield Inn & Suites Knoxville West
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Reviews (222)
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165
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All reviewsturkey creekfront desknewer propertywalk in showerknoxville westoatmealrestaurants and shoppingspecial thanksgreat hotelroom was cleanthe breakfast areacomplimentary breakfastthe staff was extremely friendlyroad tripshower headking roomdefinitely stay here again
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197 - 202 of 222 reviews
Reviewed February 24, 2014

Stayed on our way back from Florida. Josh at the front desk was exceedingly polite and courteous helpful with directions to a great place for dinner (Seasons Cafe). Our room was perfect for space and comfort. Loved the walk in shower. Customer service is a plus in hospitality and this staff hit it out of the park! Cleanliness is triple A+!!!!!!! Thank you Daniel, Katie and Josh. A special thanks to the GM Vinnie. Can't wait for our next visit.

  • Stayed: February 2014, traveled as a couple
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Thank Jeanette T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel A, Manager at Fairfield Inn & Suites Knoxville West, responded to this reviewResponded February 25, 2014

The staff is very flattered by your review. We were happy to have you stay with us and we look forward to seeing you on your next trip through the area. Safe travels to you and your family!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2014 via mobile

I always try to stay in a Marriott family hotel but had not tried the Fairfield inn before.
This will not be my last visit.
This is a very nice hotel and the staff could not have been more friendly and helpful. Also a terrific breakfast.
Great stay!

Stayed: February 2014, traveled solo
Thank Wayne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel A, Manager at Fairfield Inn & Suites Knoxville West, responded to this reviewResponded February 16, 2014

Thank you for taking time to share your experience! Your words are encouraging and we appreciate your praise. Thank you for your loyalty to Marriott and we look forward to seeing you again. Safe travels!

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Reviewed February 13, 2014

Very nice and new hotel about 12 miles west of Knoxville in Farragut, TN. Just off I-40/I-75. We had a suite with 2 TVs, and everything was very good. Bed was very comfortable, and there was a large walk-in shower, and a comfortable couch. Internet worked well. All staff were very friendly. There is a lot of shopping just across the interstate. Strip mall type shopping.... not an indoor mall.

Room Tip: We had a suite. Other rooms "may" only have one chair in the room, i.e. a desk chair.
  • Stayed: February 2014, traveled as a couple
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Thank popsCincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel A, Manager at Fairfield Inn & Suites Knoxville West, responded to this reviewResponded February 14, 2014

We thank you very much for posting this review of our property. Our goal is to ensure all guest experiences were as positive as yours. On behalf of the entire staff, thank you again. We look forward to being of service to you in the future!

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Reviewed February 4, 2014

We stayed at this hotel on Jan 20, 2014 and found the staff to be great. The checkin was smooth, room was great, and breakfast was one of the best that we have had at a Fairfield Inn.

The surprise was that it was not shown on TripAdvisor. We were discouraged about this and thought of it as our source for hotels. In fact, for the Knoxville hotels, we were surprised by the ones that were rated well and know that some were not the better properties since we travel through this area often. So be aware that TripAdvisor for Knoxville does not seem to be rated by those that have broad or experience with traveling.

  • Stayed: January 2014, traveled on business
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Thank happyvistor12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel A, Manager at Fairfield Inn & Suites Knoxville West, responded to this reviewResponded February 6, 2014

Thank you very much for reviewing our property. We are happy to hear you enjoyed the breakfast and our staffs service. The staff looks forward to seeing you again. Safe travels!

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Reviewed January 30, 2014

From the bright, inviting lobby to the spotless rooms and fluffy towels, this is a top-tier Fairfield Inn. The rooms (and closets) are small, but well-appointed, with fridges, coffee makers, etc. Our family group used the lobby/breakfast area for gatherings. The exercise room equipment was in excellent condition, complete with individual TVs and iPhone plug-ins. The salt-water pool was the talk of the front desk, but we did not have time to enjoy it. Breakfast was a plus, with plenty of health-conscious choices. Location was spot-on -- near the Interstate, shopping and dining.

  • Stayed: January 2014, traveled with family
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Thank Wordbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel A, Manager at Fairfield Inn & Suites Knoxville West, responded to this reviewResponded January 31, 2014

Thank you so much for taking time to review our property. We are pleased to hear that you enjoyed the new Fairfield experience. The staff looks forward to seeing you again!

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