As many have stated, PJ is the reason this BW is the best experience I've had at any BW, nearly any hotel period. PJ is the owner of the establishment and truly cares about his hotel and visitors. My wife went to the lobby, PJ noticed I wasn't with her, learned I had a headache and was watching our son while my wife ran to get pain relievers. He personally made me and my son waffles and hand delivered, name another hotel owner who has ever Done that!!! My apologies for the extended review but I feel a superb experience deserves acknowledgement as much so as an undesirable one.