Booked my room via Priceline which I have never had a problem with before. Arrived late in the evening and checked in. Once I got to my room I immediately realized they had me in a smoking room which as a former smoker and someone with a respiratory problem, I could not accept. According to the night clerk, Amanda, they only had smoking rooms left though she checked another guest into a non-smoking room while I was standing there. She showed no sympathy or offered no help in finding me another hotel, did not offer to see if anyone with a non-smoking reservation had not checked in yet and might loose that room (it was nearly midnight) but did tell me that if I did not like what she was telling me, I had two choices, I could either vacate the lobby or she would call the cops! I was flabbergasted and continued to try to find another room at another hotel. Since there were no other rooms available in the entire town of Dickson that night, I was forced to try to sleep in the fumes. When reporting this to the manager, Jeanie, I received about the same attitude with constantly being interupted and talked over. This is not what my family's late friend Kemmons Wilson had in mind when he started Holiday Inn. He would be rolling over in his grave if he knew. Run! Don't walk away from this hotel.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel Dickson, Tennessee Located in the heart of a small town that is rich with Southern hospitality, this charming Dickson hotel boasts several comfortable amenities and quality services. Families can appreciate the relaxing atmosphere of Dickson, Tennessee, as well as the easy access our hotel provides to several Dickson attractions, including Cumberland Furnace Historical Village, Montgomery Bell State Park, Grey Stone Golf Club and Roxy Theatre. A trip to Dickson is always fun for the whole family. Unlike other Dickson hotels, the Holiday Inn Express Dickson Hotel provides business travelers with the convenience of both home and office. Along with a choice location near several major Dickson businesses, including Vulcan Materials, Interstate Packing and Porcelain Industries, our hotel features a meeting room that can accommodate up to 30 people and is equipped with high-speed, wireless Internet access. The business center, complete with mail, copy and fax services, is the perfect place to prepare for your meeting. During your visit to Dickson, enjoy our quality hotel services, which include an indoor, heated pool as well as a complimentary, hot breakfast bar served daily. Book your reservations today and take advantage of our excellent Dickson hotel deals and rates. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Dickson Hotel Dickson
- Dickson Holiday Inn
- Holiday Inn Dickson