Our baseball team booked the Super 8 for our stay for the state tournament. The lady that checked us in was very aloof and at times rude. The rooms smelled so badly of smoke that we had to go and buy candles and fabric freshner. There were no coffee pots in the rooms although they were advertised to have them. Another problem was that there was only one luggage cart...this poses a problem when you have all those guests and one luggage cart. One of the other families in our group had to call the desk on their first night because when they pulled their covers back to go to bed...one bed had hair all in it and the other had blood on the sheets and one of the pillows...it was evident that the linens had not been changed. Another guest in our group had to call the desk about his toilet...it would not flush, fill, etc. There was a young Indian man that came to look at it...he went in and flushed the toilet...of course it worked fine since he was there. He came out into the hall where everyone was and said "What's the problem?" in a very rude way. The housekeeping crew would turn off the air in the rooms and the hallway during the day. In addition, the pool was very small.
Drumroll please....regardless of how many people were in a room, each room was alloted 3 bath towels, 3 washclothes, and 3 hand towels. Now, I don't know about you but I am not using a washcloth and towel that someone else has used. When a family of four called down to the desk to ask for 1 extra towel and washcloth so that they each had one to use...the front desk clerk told them that they would have to call back down first thing in the morning. (Keep in mind that there was not an overnight laundry crew).
To sum it up...we don't ever plan to stay in a Super 8 again...we usually book at least 10 rooms for 2 nights...There are plenty of nice, clean hotels out there at about the same rate. Seriously there are. We stay in hotels just about every other week and this is the worst experience we have had.
- Official Description (provided by the hotel):
- Recipient Of The 2014 TripAdvisor Certificate of Excellence Award and Pride of Super 8 Award. Close to Upper Cumberland Plateau, Winery and Nascar Outlet. Super 8 Crossville hotel near Cumberland Mountain State Park is centrally located off Interstate 40. Our Crossville, TN, hotel is minutes from the many outdoor recreational activities in the area. Before heading out on your adventures, enjoy free continental breakfast. Connect to our free Wi-Fi Internet access or, on a warm day, swim in our outdoor pool. Our Crossville, TN, hotel offers Jacuzzi suites, and kids 17 and under stay free with an adult. ... more less
- Reservation Options:
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- Also Known As:
- Super 8 Motel Crossville Hotel Crossville
- Super Eight Crossville
- Super 8 Crossville
- Crossville Super 8
- Crossville Super Eight