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“Too Smoky”

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Super 8 Crossville TN
Ranked #3 of 12 Hotels in Crossville
Certificate of Excellence
Nashville TN
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Too Smoky”
Reviewed March 28, 2012

My friend and I stayed there overnight, and we did have a smoking room, however, there was a very strong odor upon entering the room, far more smoky than other smoking rooms we have stayed in. We thought, well, we probably will adjust to it, so we kept the room. Later that night, our eyes were watering and the next morning my eyes were swollen, until I got out in the air, and they cleared up. I don't know what the problem was, and I have wondered if it was something more that just smoke. I have not ever had that experience in a smoking room before. if you are a smoker, and want a smoking room, you may want to stay at another hotel. I tried to send an email to this hotel about this problem, but, I couldn't find a way to do this on their website.

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank barbikn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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396 reviews from our community

Traveler rating
    164
    146
    48
    26
    12
See reviews for
146
106
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
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English first
Marion
Level 4 Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 29, 2011

We stayed while traveling to NC and again when we returned. Both times, we had to check in after midnight. It was so nice to be greeted by a warm, friendly staff member. Overall, the hotel is clean and tidy. We did have a shower curtain that smelled sour so we let housekeeping know about it. We've stayed here many times since it was orginally built...and it is our hotel of choice when we travel through Crossville, TN.

  • Stayed December 2011, traveled on business
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Helpful?
1 Thank annmillernavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 6 Contributor
118 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed June 9, 2011

We arrived after a long day from DC to be welcomed by a woman who clearly did not want to be there and said a total of about 10 words, mainly confirming, almost in a rude tone, that we didn't have any pets. The most shocking thing was the lack of information about the hotel amenities she gave us. Nothing was mentioned about the pool, breakfast time (lucky we saw the sign), wifi (which we had to call down to get the code for), or check out time.
Now, the room itself was great. A little dated, but everything was clean and that's all that matters! The bed was comfortable, the bathroom a good size, and the bedroom had a dresser type thing with a mirror, and a table and 2 chairs.
The only other let down was the breakfast- cereal, the obligatory waffle maker, and toast. That's pretty much it. The tiniest cups for the juice dispenser, and some chocolate donut things that were small. We don't want much breakfast before a long day on the road, but perhaps a bigger range would be nice. And the tables all had crumbs on it by the time we got there, and the bin was full. Something the man behind the desk could have dealt with easily but he still had to be asked for more milk when it ran out.
Honestly, for the price, this is a good hotel. Hopefully, you get some nicer staff, but other than that, it had everything we wanted. And have dinner at Mega Bites across the road, better than the food chain stuff.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
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    • Service
Helpful?
1 Thank Victoriakm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuscumbia, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 25, 2011

My co-workers and I traveled to Crossville, Tennessee to attend a banquet. We stayed at the Super 8 Motel at Exit 322 off of I-40. The staff were all so kind and helpful to us, especially Tina, the desk clerk. We ended up having car trouble on our last day and the staff were so kind to us. We decided to stay another night and it was great. The hotel was also very clean and we had everything we needed in our rooms. The best part though was the very kind and helpful staff who made the stay even more enjoyable. I would recommend this motel to anyone traveling through this area! Thank you Super 8 Motel in Crossville!

  • Stayed January 2011, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank SabinaBrackin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crossvillemotel, General Manager at Super 8 Crossville TN, responded to this review, April 19, 2011
We urge all our employees to be kind, helpful, and respectful in every way possible. I am pleased to hear that your experience with us was exactly that. Thank you for your kind review and do visit us again here at the Crossville Super 8 Motel!
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Savannah, Georgia
1 review
Reviewed January 25, 2011

My stay at the Super 8 in Crossville TN was fantastic. Large clean rooms. Excellent heating and air-conditioning. Friendly and helpful staff. I couldn't ask for anything more.

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissionTeens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crossvillemotel, General Manager at Super 8 Crossville TN, responded to this review, April 19, 2011
Our maintenance and house keeping staff works around the clock to make sure our property stays clean and fully functional. I am glad that you had a pleasant time staying at our motel and we hope you will come back and see us again. Thank you for your review and see you next time!
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Jersey
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 6, 2010

When you think of Super 8, you don't think of a great motel, but we were surprised how terrific our room here is! It includes a good sized fridge with a freezer and a microwave! The room is spacious, the bathroom is fine, cleanliness is great, and Sue Ellen at the front desk is a sweetie. Really changed my perception of what a Super 8 would be. The only problem was the extreme price gouging during the 127 Sale, but we know that not unique to this motel in Crossville TN, the only town with motel rooms on the sale route for miles around.

  • Stayed August 2010, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank ChildOfTheSixties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crossvillemotel, General Manager at Super 8 Crossville TN, responded to this review, April 19, 2011
Thank you for your honest and kind review. I am pleased to hear that our property was up to your standards. Unfortunately, the 127 Yard Sale is the busiest time of the year with unusually high rates. If you would like to get in touch with me, I would be more than happy to offer you an extra discount on your next stay with us. Looking forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Oak, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 12, 2010

We checked into the Super 8 around 11pm, after a long drive. The entire place smelled very strongly of cigarettes when we walked into the lobby.
Our room was very dirty and was supposed to be a non-smoking room, but again smelled of cigs. There were burn holes in the sheets from cigs on both beds, there were long black hairs in the beds and in the shower and on the bathroom floor. The shower had muddy foot prints in it as if it had not been cleaned at all. The floor had things all over it as if it had not been vaccuumed. The breakfast was less than mediocre and the morning front desk help was very rude. I can't believe that Super 8 would allow their name to be put on horrible place.

  • Stayed July 2010, traveled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RNMom71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crossvillemotel, General Manager at Super 8 Crossville TN, responded to this review, April 19, 2011
I appreciate you taking some time to let us know that our property was less than satisfactory for you during your stay. We try our hardest to keep our property maintained to meet and exceed our guests needs and expectations. Unfortunately, it seems like you had an out of the ordinary experience with us. In an effort to compensate for your unpleasant stay at our property, I would be willing to deeply discount your next stay with us, or even upgrade you to a Jacuzzi Suite. Looking forward to hearing from you and again, I apologize that your stay was below par and hope you give us another chance.
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Additional Information about Super 8 Crossville TN

Property: Super 8 Crossville TN
Address: 2543 E First St, Crossville, TN 38555-4661
Phone Number:
Location: United States > Tennessee > Crossville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Crossville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Crossville TN 2*
Number of rooms: 48
Official Description (provided by the hotel):
Recipient Of The 2014 TripAdvisor Certificate of Excellence Award and Pride of Super 8 Award. Close to Upper Cumberland Plateau, Winery and Nascar Outlet. Super 8 Crossville hotel near Cumberland Mountain State Park is centrally located off Interstate 40. Our Crossville, TN, hotel is minutes from the many outdoor recreational activities in the area. Before heading out on your adventures, enjoy free continental breakfast. Connect to our free Wi-Fi Internet access or, on a warm day, swim in our outdoor pool. Our Crossville, TN, hotel offers Jacuzzi suites, and kids 17 and under stay free with an adult. ... more   less 
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Also Known As:
Super 8 Motel Crossville Hotel Crossville
Super Eight Crossville
Super 8 Crossville
Crossville Super 8
Crossville Super Eight

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