We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A-1”
Review of Comfort Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Comfort Suites
Ranked #1 of 12 Hotels in Crossville
Certificate of Excellence
Boonton
Level 6 Contributor
210 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“A-1”
Reviewed September 14, 2012 via mobile

Spacious rooms, very clean, several restaurants of varying types in the area. No pets allowed, which is good. Comfortable bed and linens. I'm very fussy about cleanliness and linens, and this place met my standards.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review, September 18, 2012
Dear Sharon,

Thank you so much for your recent review. We love to hear that our guests appreciate our high standards and I want to thank you for taking the time to leave comments about our property, I am so pleased that you had a great stay with us.

Please come back and see us soon we will have the fresh baked cookies and coffee waiting for you!!!

Kind regards
Suzanne Moffat - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

261 reviews from our community

Traveler rating
    176
    62
    15
    7
    1
See reviews for
89
74
9
38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Jacksonville, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 19, 2012

I travel alot and this was by far the nicest motel I have stayed in. Very clean. Employees
exceeded their help and friendliness. I would stay here for every trip to Crossville. We had two rooms as we had family with us due to a death in the family.

Room Tip: We had 2 rooms and they were both great. 2 queens and a rollaway
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kay Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review, September 18, 2012
Dear Kay Z thank you so much for your wonderful review.

We all really appreciate you taking the time to leave comments about our property and are delighted you had a great stay with us.

Once again thank you - come back and see us soon we will have the fresh baked cookies and coffee waiting for you and your family !!!

Kind regards
Suzanne Moffat - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navarre, Florida
Level 3 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 6, 2012

Being as this was the weekend of the 127 yard sale, every hotel raised there prices by 3x's. This made this hotel completely overpriced! The staff was nice and knowledgeable. She tried hard to make the stay as comfortable as possible. The room had a very musty odor, I went to Walmart and bought a bottle of vinegar & filled cups with it in order to try to freshen the room. It helped however a good cleaning would have been better! Several of the pillowcases appeared dirty and when I checked the mattress pad it had hair on it. If there were other accommodations we would have taken them. One could smell the overpowering odor of chlorine from the hotel indoor pool, since it was so strong we did not even attempt to go in it.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lisa m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review, August 8, 2012
Thank you for your review.

I am so sorry you had some issues with your room, it is always our aim to provide our guests with an enjoyable stay. All of our rooms are large modern suites and our hotel was recently updated with brand new carpets, new curtains and flat screen televisions. We are always looking at new options and ideas to give our guests a more pleasurable stay - plans for a new sweet shop are being drawn up as we speak. Our breakfast was also recently updated and is the best we have ever offered and guests have given us high praise for this.

We do care about our guests and on recent inspections scored fantastic results, We were inspected by the State Inspection on our pool on the 7/30/12 and we scored 100%.

I do understand your comments about our rate increase, however, I wanted to assure you that we only increase our rates 3 days out of the year! The 127 Yard sale sells out the whole of Crossville every year and the demand for rooms is so high that rooms have to be charged at a premium. We do try to keep this competitive and we were one of the lowest priced on this exit, we do try to offer great value for service! We provided extras on these days too to show our guests appreciation for staying with us, we had extra snacks, bottled water and food laid out all afternoon till 11 o'clock at night.

Please come back and see us and I will arrange a deluxe upgrade for you. We would love to see you back with us sometime soon where I personally guarantee you a wonderful stay with us.

Many thanks
Suzanne Moffat (General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, VA
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 21, 2012

We were looking for a hotel with an indoor pool after traveling for 12 hours in the car. The staff was great, the room comfortable, and my 4 year old had a great time in the pool. Tons of restaurants in the area is a plus.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review, July 23, 2012
Scott thank you so much for your wonderful review.

We all really appreciate you taking the time to leave comments about our property and are delighted you had a great stay with us.

Once again thank you - come back and see us soon we will have the fresh baked cookies and coffee waiting for you and your family !!!

Kind regards
Suzanne Moffat - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 21, 2012 via mobile

Our room was great. Clean and smelled nice. Pool was fun for my kids. The breakfast was very good also. You can make fresh waffles.

We stopped at a different hotel first, left & came to this one.

Awesome place!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravlinTheStates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review, July 23, 2012
Thank you for your kind review !!

We are so glad you enjoyed our facility - the waffles have been a great success so much so that we added an extra flavor.

Come back and see us soon.

Kindest regards
Suzanne Moffat (General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 9, 2012

Was not sure what to expect by reading the previous reviews for the property. We enjoyed our stay. This is probably one of the nicest Comfort Suites where I have stayed. The bed was comfortable--slept better than normal in a hotel. The room was clean and the staff were very friendly. When checking out we were greeted very warmly by the houscleaning staff. Breakfast was good with your standard fare plus cooked eggs and sausage.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suitsma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review, July 23, 2012
Thank you so much for taking time out to review our hotel, we are delighted you enjoyed your stay with us.

All of of staff are very proud of our property having won Choice's Gold Award for the last 7 years in a row and I am so pleased you experienced what makes us award winners - clean comfortable rooms - great staff service - beautiful property and staff with a friendly smile.

Please come back to see us on your next trip to Crossville and we will have the fresh baked cookies and coffee waiting for you.

Kind regards
Suzanne Moffat - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sparta, New Jersey
Level 6 Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed July 8, 2012

We drove into Crossville, 2 1/4 hours from Nashville and the hotel was right off the exit and easy to find. Our room, on the bottom floor was large, clean and comfortable bed.They have non-smoking rooms and ours had a king-sized bed. Nice strong showerhead flow and modern bathroom cove. The sink area was separate, which is nice for secondary use.
Check-in with Linda was smooth. She answered all our questions. The first night there, my husband and I used the whirlpool to relax after a long drive...then cooled off in the pool.
The next morning I checked out the breakfast room. They have Everything there!-cereal,juice, bagels, yogurt, fruit, omelettes, bacon, hot cereal, and make-your-own waffles...plus of course coffee and tea. Sharon, the breakfastroom staff kept the room spotless!

Room Tip: Our corner room 114 was conveiniently not far from ice machine/vending....we never heard noise from...
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shellita1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review, September 18, 2012
Thank you for your wonderful review, we love to hear back from guests and I am delighted you had a good stay with us. We are so pleased you enjoyed our new improved breakfast! We have added to this with so much more choice and options and its rewarding to see you enjoyed this.

Please come back and see us soon.

Kind regards
Suzanne Moffat (General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Crossville
0.1 mi away
Hampton Inn Crossville
Hampton Inn Crossville
#2 of 12 in Crossville
423 reviews
4.5 mi away
Quality Inn
Quality Inn
#6 of 12 in Crossville
98 reviews
4.4 mi away
Baymont Inn & Suites Crossville
Show Prices
Show Prices
Show Prices
22.1 mi away
Comfort Inn
Comfort Inn
#1 of 5 in Harriman
108 reviews
0.2 mi away
Holiday Inn Express & Suites
Holiday Inn Express & Suites
#4 of 12 in Crossville
25 reviews
0.1 mi away
Super 8 Crossville TN
Super 8 Crossville TN
#3 of 12 in Crossville
394 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites

Property: Comfort Suites
Address: 2581 E First St, (I-40, Exit 322), Crossville, TN 38555-2679
Phone Number:
Location: United States > Tennessee > Crossville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Crossville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to newly renovated Crossville Comfort Suites. We are located at exit 322 off Interstate 40 in the golf capital of Tennessee, home of 4 championship golf courses. Our spacious Guest Suites give you plenty of room to work and relax and are tastefully designed, we recently refurbished our complete hotel. For business or pleasure enjoy our Award Winning hospitality. All Comfort Suites are smoke free. We offer:- Complimentary wireless high speed internet access, Free local calls, In room coffee maker, refrigerator and microwave, Hair dryer, iron and ironing board,Vending Machines on all 3 floors, Business Center, Market Place, Fitness Center, Indoor heated pool and hot tub, Luxury Presidential suites are available, Free Your Morning Breakfast, Laundry facilities are also located on the property. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Hotels.com, Expedia, Booking.com, Orbitz, Travelocity, TripOnline SA, Hotwire, Cancelon, Cheap Tickets and HotelQuickly so you can book your Comfort Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Crossville
Crossville Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing