our softball team booked reservations 2 months in advance requesting a "block" of rooms which we were told we would have since we booked so far ahead. when we arrived, we were spread all over the hotel. not that big a deal except it was the first of many difficulties our team encountered. there was not a mini fridge or microwave in one of the rooms as advertised when we did get one (that we had to carry up ourselves because they had just fired a maintenance man), it was full of mildew. the microwave was fine. the air conditioner did not work in another room, there was a dead cockroach in the fridge of another room, the sink leaked in yet another room and flooded the floor and the list continues. when we let the poor girl know at the front desk, she attempted to address the issues but solutions where not very satisfactory. when we asked to speak with management, we were told they were not available. really?! as there was a softball tournament in town, the lodging options in crossville were limited which the hotel staff were apparently aware of because the final answer was that they would refund the money and we could go elsewhere. again, probably not the best response if you want repeat business. did notice the billboard advertising rooms for $39.99. do not believe that as it is NOT the rate you get when you check in. pros: conveniently located, cleaning staff are nice.
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- Also Known As:
- Crossville Days Inn
- Days Inn Crossville