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“A few issues”

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Country Inn & Suites Wolfchase - Memphis
Ranked #2 of 6 Hotels in Cordova
Arkansas
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“A few issues”
Reviewed July 29, 2013

A friend and I stayed here for a weekend in Memphis in May. We booked a double room for 2 nights. The room was "newly" renovated per the sign in lobby but nothing fancy. We had no shower curtain, no towels, no ironing board, and no iron, and phone did not work. We asked for towels and was told that there were no towels in the entire hotel and that housekeeping had left. The front desk lady was really nice and tried to be as helpful as she could given the problems with our room. She literally went room to room and found as many of the items that she could and brought them to us. She promised to leave management a note regarding our problems in the am. The breakfast was okay...it is nice to have some hot items instead of standard cold fare. The bed was comfy and we slept fine...no noise, cool air, and tv were fine. The next morning we went to front desk to try to get towels and management gave us one night free due to our troubles. Rest of the stay was fine.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NCD0003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WingateMemphis, Front Office Manager at Country Inn & Suites Wolfchase - Memphis, responded to this review, August 17, 2013
Dear NCD0003,
Thank you for taking the time to share your opinions with us. Our staff appreciates hearing about your experiences so we can utilize your feedback and provide the highest quality service. We apologize for falling shy of a perfect mark as this is something we truly strive for with each and every single guest. It is regrettable to hear that your stay was not fully to your satisfaction. We are very glad you found us welcoming and your room was comfortable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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684 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
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English first
Greenfield
1 review
Reviewed July 28, 2013

This was not an enjoyable stay. The location was wonderful, but the facility was at best average. The complimentary breakfast was bad 3 of 4 days. One day was so bad we left and went to IHOP, which is horrible in and of itself. This hotel should be ashamed of the so called complimentary breakfast they provide.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank David O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Wolfchase - Memphis

Property: Country Inn & Suites Wolfchase - Memphis
Address: 2270 N Germantown Pkwy, Cordova, TN 38016-4487 (Formerly Wingate by Wyndham Cordova / Memphis)
Phone Number:
Location: United States > Tennessee > Cordova
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Cordova
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Wolfchase - Memphis 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Whether you are visiting the Memphis area for business or pleasure, the Country Inn & Suites By Carlson(R), Wolfchase-Memphis, TN is perfectly positioned just 20 miles from the city known for blues, jazz and rock 'n' roll. Beale Street's night clubs and restaurants, the FedExForum sports arena and AutoZone Park baseball stadium are all within 30 minutes of our accommodations. For activities closer to the hotel, shop your favorite stores at Wolfchase Galleria Mall, see a film at Malco Movie Theater or ride a zipline at Shelby Farms Park. You'll be fueled for every adventure thanks to our free breakfast and a restful night's sleep inside our rooms and suites with free Internet. ... more   less 
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Also Known As:
Wingate By Wyndham - Memphis Hotel Cordova
Wyndham Memphis
Memphis Wyndham

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