Everything was just average, nothing above expectation, nothing memorable. What made it awful though was the lack of customer service. House keeping knocked at 9AM despite the Do Not Disturb sign. We had been at a late concert and were enjoying sleeping in. We left for the day and upon return found that the room was not cleaned. I went to the front desk for new towels and tissue.
The next morning the same thing happened, this time our DND sign was missing all together, they took it off the door. When we left I told the front desk so the room could be cleaned. Upon return at 11PM the room was unclean, two days in a row! I had to once again go to the desk at 11PM to get more towels/toiletries and was told that it happens. I asked for the manager to contact me and I'm still waiting a week later.
Also, rooms were a little shoddy, pillows were horrible and the outside doors didn't lock, anyone could get in. It is also at least 20-30 minutes from downtown Memphis, not easy to get to.
Stay anywhere else, for the same price or a few dollars more you'll have a better experience and there are plenty of options in the area.
- Official Description (provided by the hotel):
- Whether you are visiting the Memphis area for business or pleasure, the Country Inn & Suites By Carlson(R), Wolfchase-Memphis, TN is perfectly positioned just 20 miles from the city known for blues, jazz and rock 'n' roll. Beale Street's night clubs and restaurants, the FedExForum sports arena and AutoZone Park baseball stadium are all within 30 minutes of our accommodations. For activities closer to the hotel, shop your favorite stores at Wolfchase Galleria Mall, see a film at Malco Movie Theater or ride a zipline at Shelby Farms Park. You'll be fueled for every adventure thanks to our free breakfast and a restful night's sleep inside our rooms and suites with free Internet. ... more less
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- Also Known As:
- Wingate By Wyndham - Memphis Hotel Cordova
- Wyndham Memphis
- Memphis Wyndham