I am a RediCard Member (which means absolutely nothing to the company). I received an email about the month of April being National Pet Month & if you booked your room during this month, you would receive 15% off the room price. You had to call the reservation number & use a Promo code which I did & was told my "new" room rate which included the discount. Upon departure when I received my receipt, I was charge the "FULL" amount for my room ~ 5 days worth. When I brought this discrepancy to the clerk I was told the "manager was the only person who could change it & to call back Monday (this was Sunday morning). When I spoke to the manage, Leanna, I was told she couldn't help me & I had to call another number! Here we are, it is now Wednesday, I'm still calling all over & I am still trying to get a credit of $60+ Dollars & still getting the roundaround. SO ~ MY ADVICE TO YOU ~ IF YOU STAY AT THIS RED ROOF INN, CHECK YOUR RECEIPT YOU MAY BE OUT $$$$$ ALSO!
- Official Description (provided by the hotel):
- We are located off of I-40 exit 287 (across from Cracker Barrel). We offer with room Wi-Fi, coffee pot, ironing board & iron, hairdryer, extended cable, micro/fridge. Outdoor pool, parking for semis, RVs, buses. Walking distance from major restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Super 8 Cookeville
- Super Eight Cookeville
- Cookeville Super Eight
- Cookeville Super 8