I'm a sucker for good service. It is easy to provide but you don't always receive it.
Long story short, the staff in the evening and morning assisted me every step of the way - and went above and beyond the call, particularly "Scottie." I didn't have the ability to mark I was bringing pets when I booked online, so I was moved to a different room at check-in seamlessly - a room that was nicer and that housed my family with ease.
I will say that the normal online rate doesn't seem to be that much of a value, unfortunately (I had a different rate - ask for a gov't rate in person if you can't find it online), and I wasn't aware of a pet fee when I reviewed the site online (it is $10 per pet) so that surprised me, but you won't regret staying here.
If I ever find myself in the area again, I'd stay here in a second. Stay here with confidence.
- Official Description (provided by the hotel):
- Welcome to the Upper Cumberland's Favorite Hotel. Experience true Tennessee Southern Hospitality at the freshly converted Country Inn & Suites! Our interior corridor room entrances are always clean, cozy, and conveniently located in the "Heart" of the Upper Cumberland to the country's most Beautiful Lakes, Waterfalls, Trails, Parks, and authentic Southern History and Heritage. From Bluegrass & Biscuits to Wine on the West Side, The Upper Cumberland is Tennessee's Stairway to the Smokies. We serve up a Hot, Southern, Deluxe Be Our Guest Breakfast daily by our friendly staff and our rooms feature amenities such as microwave & refrigerator, "double" pillow-top mattresses, single cup coffee maker, iron/board, wireless high-speed internet access and more. Our families enjoy the seasonal salt water outdoor pool. Located in Cookeville, Tennessee home to Tennessee Tech University Golden Eagles. Call today and reserve your getaway to the Upper Cumberland! ... more less
- Reservation Options:
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- Also Known As:
- Baymont Inn Cookeville
- Cookeville Baymont Inn