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“Average facilities, Excellent staff”

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Country Inn & Suites By Carlson, Cookeville
Ranked #1 of 18 Hotels in Cookeville
Certificate of Excellence
Bluffton, South Carolina
Level 6 Contributor
118 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Average facilities, Excellent staff”
Reviewed July 7, 2014

Room was clean and comfortable and well furnished. Unlike most hotels, the room has a recliner chair, which is a godsend to a traveler who has trouble sleeping in most beds. The evening desk clerk was most helpful in getting extra linens for me and in providing expert advice on dining establishments in Cookeville.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toastmaster2D2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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945 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Charlotte, North Carolina
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 30, 2014

Such nice staff. After driving for so long it was nice to be treated like a Queen. Service was fast and friendly. Always asking if I needed something. Only problem was that their phones didn't work but they couldn't help that. (Lighting had struck the Inn and knocked out all of the phones. They were in the process of fixing them.)

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte
1 review
Reviewed June 27, 2014 via mobile

All was excellent the front desk clerk at night was very good and gave plenty if information
Stay was comfortable will recommend others to stay too breakfast was good room was neat and clean
Only suggestion to them is to put signs directing people to the hotel

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ybonc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson
Level 3 Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 19, 2014

We look for Country Inns & Suites because they fit our taste. Just happened upon this one on the way home from vacation. It was everything we hoped for. No problems whatsoever. Front desk guy very helpful. Easy in and out. Price was very good too. About the only thing I could complain about was that the hot tub was not in operation.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conway, Arkansas
Level 4 Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 18, 2014

We stayed in Cookeville Country Inns & Suites twice in our recent tour of Tennessee and North Carolina. Once going East and once going West. Our first visit was a pleasant surprise. The old Baymont has been taken over by Country Inns & Suites by Carlson. Great reception by Matt when we arrived. Very efficient and friendly. Room was very nice, clean,cool and comfortable. We enjoyed so much we made reservations on the turnaround trip. However the second was not so good. Two doors down from the first stop reminded me of an old motel, kinds had a musty smell. Sheets were worn and thin, towels were thin ans very worn. A/C never shut off all nite, set on 71.I wondered if we were in the same place. Most everything else was the same, but no cookies when we arrived. The front desk was in a dither with several folks trying to check in at the same time. He was alone and handled himself as good as a man with three months experience could. And back to the same old quiz.....would we return?? Price has a lot to do with it, I'll check Tripadvisor for rates and if Country Inns & Suites has the best price.....we'll be back. After all ....."They all look the same when you close your eyes".

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fatmanspeaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Virginia
Level 4 Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 17, 2014

I have stayed at several Country Inn & Suites around the US and this is the first one I did not have a comfortable stay. As soon as we walked into the room you could just feel the humidity in the air and on everything from the carpet to the bed. There was storm that came through the area that knocked out the phone lines so we had no phone service for the two nights we stayed there. So when my husband went downdstairs to tell them about the humidty, he was just told to turn up the AC to make it more comfortable. It helped a little, but not enough to make my stay comfortable.

Room Tip: Plenty of places to eat close to hotel
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boiling Springs, South Carolina
Level 1 Contributor
4 reviews
Reviewed June 17, 2014

We were in town for a wedding and the hotel was very conveniently located; very nice and spacious room for a very reasonable rate. The bathroom was split with the sink in a very large counter top with a surrounding mirror that had plenty of room for 2 people to work in the same area. I would use them again if I travel to the area.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dot N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Cookeville

Property: Country Inn & Suites By Carlson, Cookeville
Address: 1151 S Jefferson Ave, Cookeville, TN 38506-4220 (Formerly Baymont Inn & Suites Cookeville)
Phone Number:
Location: United States > Tennessee > Cookeville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Cookeville
#4 Business Hotel in Cookeville
#5 Family Hotel in Cookeville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Cookeville 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
Welcome to the Upper Cumberland's Favorite Hotel. Experience true Tennessee Southern Hospitality at the freshly converted Country Inn & Suites! Our interior corridor room entrances are always clean, cozy, and conveniently located in the "Heart" of the Upper Cumberland to the country's most Beautiful Lakes, Waterfalls, Trails, Parks, and authentic Southern History and Heritage. From Bluegrass & Biscuits to Wine on the West Side, The Upper Cumberland is Tennessee's Stairway to the Smokies. We serve up a Hot, Southern, Deluxe Be Our Guest Breakfast daily by our friendly staff and our rooms feature amenities such as microwave & refrigerator, "double" pillow-top mattresses, single cup coffee maker, iron/board, wireless high-speed internet access and more. Our families enjoy the seasonal salt water outdoor pool. Located in Cookeville, Tennessee home to Tennessee Tech University Golden Eagles. Call today and reserve your getaway to the Upper Cumberland! ... more   less 
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Also Known As:
Baymont Inn Cookeville
Cookeville Baymont Inn

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