We arrived somewhat late in the evening and the check in person was very friendly. We had reservations ahead and check in was quick. We got to the room and I did the usual check of the room and noticed that the toilet did not appear cleaned. I called the front desk and within minutes she brought us the keys to a new room. She was very apologetic and handled the situation great. The second room was very clean and comfortable. We already had reservations for the return trip and when we arrived the second time I mentioned the past experience and the check in person mentioned that the problem had definitely been corrected. Overall experience was very good. Beds were comfortable and breakfast offers a good variety. We received an excellent rate but our stay was off season. I recommend this place if nothing else for the friendly staff. Driveway is hidden behind a large electrical box and signs not so easy to see at night.
- Official Description (provided by the hotel):
- Welcome to the Upper Cumberland's Favorite Hotel. Experience true Tennessee Southern Hospitality at the freshly converted Country Inn & Suites! Our interior corridor room entrances are always clean, cozy, and conveniently located in the "Heart" of the Upper Cumberland to the country's most Beautiful Lakes, Waterfalls, Trails, Parks, and authentic Southern History and Heritage. From Bluegrass & Biscuits to Wine on the West Side, The Upper Cumberland is Tennessee's Stairway to the Smokies. We serve up a Hot, Southern, Deluxe Be Our Guest Breakfast daily by our friendly staff and our rooms feature amenities such as microwave & refrigerator, "double" pillow-top mattresses, single cup coffee maker, iron/board, wireless high-speed internet access and more. Our families enjoy the seasonal salt water outdoor pool. Located in Cookeville, Tennessee home to Tennessee Tech University Golden Eagles. Call today and reserve your getaway to the Upper Cumberland! ... more less
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- Also Known As:
- Baymont Inn Cookeville
- Cookeville Baymont Inn