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“Beware extra charges”

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Country Inn & Suites By Carlson, Cookeville
Ranked #1 of 18 Hotels in Cookeville
Certificate of Excellence
7hsjVK1qjfGSO08PriLhI2g60-9JBR3jkd7o-GfBDx4
1 review
“Beware extra charges”
Reviewed July 26, 2012

Upon checkin, noticed extra safe charge beyond the total confirmed in my reservation. The clerk could not stop or reverse the extra charge until checkout so I had to waste 15-20min waiting for the correction. Only a couple dollars but still so stupid and deceptive. People probably pay the extra and never notice. I visit Cookeville frequently and will choose another hotel next time.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel Group

Helpful?
Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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952 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
BROOKLAND
1 review
Reviewed July 26, 2012

We were pleasantly surprised at the quality of this hotel for the price. It was clean and the night desk staff was very friendly. Check out was a bit slow, but it did not change our stay.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel Group

Helpful?
Thank LAURA P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 24, 2012

I stayed at this hotel for a business trip for a week in July. I was greeted with a friendly front desk staffer and was informed about the free breakfast every morning. There is biscuits and gravy, french toast and then your normal continental breakfast stuff. There is also items you can take with you like honey buns & packaged donuts.

When I arrived at the room I was very surprised by the size of the room. This room/suite was actually a 3 room suite. You walk into a little kitchenette with a refrigerator and sink and a counter with 2 chairs on it. After the kitchenette there is a living room with a fold out couch and a 32 inch TV and a desk. Then you turn the corner and go back into the bedroom where I had a king size bed and another 32 inch TV. Then there was a sink and mirror there. You turn the corner and then you have a separate bathroom with a Jacuzzi tub, toilet and another sink and mirror. The Jacuzzi tub had 6 jets if I recall and was very nice. The bed was very comfortable and the room was comfy for a week.

There is a movie theater right next to this hotel if your interested in catching a flick. Also just down the road there is any kind of restaurant you could think of. This was a great hotel to stay at and I enjoyed my first stay at the Baymont and will visit and recommend!

Room Tip: Just a tip.. Be sure to check your refrigerator to make sure it's on, mine was off for 2 days b...
See more room tips
  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Golferjosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHENANDOAH JUNCTION
2 reviews
Reviewed July 24, 2012

Have enjoyed this Baymont and been staying here since they opened. Unfortunately, the cleanliness isn't as good as it used to be.

The location is great - not too far from I-40.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel Group

Helpful?
Thank DOROTHY N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, Florida
Level 6 Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 24, 2012 via mobile

Walked in with no reservation and a travel coupon from the Internet. I was promptly given a room with the discounted rate. Hotel was clean, room was large and staff was friendly. Would definitely stay here again.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TNMTNGURL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
7hsjVK1qjfGSO08PriLhI2g60-9JBR3jkd7o-GfBDx4
1 review
Reviewed July 24, 2012

The stay was nice and the people were nice. One day room service came to clean the room at 5:45 after I had arrived and opened the room while I was about to change. It was bad, but It was strange for room service to clean the room so late in the day.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel Group

Helpful?
Thank JEFFREY R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLINTON
1 review
Reviewed July 23, 2012

This was probably one of the best stays I've experienced at a hotel. I was very pleased and plan to stay with Baymont in the future.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel Group

Helpful?
Thank TAMMY Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Cookeville

Property: Country Inn & Suites By Carlson, Cookeville
Address: 1151 S Jefferson Ave, Cookeville, TN 38506-4220 (Formerly Baymont Inn & Suites Cookeville)
Phone Number:
Location: United States > Tennessee > Cookeville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Cookeville
#4 Business Hotel in Cookeville
#5 Family Hotel in Cookeville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Cookeville 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
Welcome to the Upper Cumberland's Favorite Hotel. Experience true Tennessee Southern Hospitality at the freshly converted Country Inn & Suites! Our interior corridor room entrances are always clean, cozy, and conveniently located in the "Heart" of the Upper Cumberland to the country's most Beautiful Lakes, Waterfalls, Trails, Parks, and authentic Southern History and Heritage. From Bluegrass & Biscuits to Wine on the West Side, The Upper Cumberland is Tennessee's Stairway to the Smokies. We serve up a Hot, Southern, Deluxe Be Our Guest Breakfast daily by our friendly staff and our rooms feature amenities such as microwave & refrigerator, "double" pillow-top mattresses, single cup coffee maker, iron/board, wireless high-speed internet access and more. Our families enjoy the seasonal salt water outdoor pool. Located in Cookeville, Tennessee home to Tennessee Tech University Golden Eagles. Call today and reserve your getaway to the Upper Cumberland! ... more   less 
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Also Known As:
Baymont Inn Cookeville
Cookeville Baymont Inn

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