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“Better than most Comfort Inns”

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Comfort Inn & Suites Cookeville
Ranked #7 of 18 Hotels in Cookeville
Certificate of Excellence
Reviewed May 29, 2014

This hotel has been newly renovated, is clean and up to date, plenty of room. Hotel staff was nice and helpful in finding a restaurant for dinner. The hotel is near the interstate but we didn't hear any road noise. Breakfast was average - it has hot food selections but out of the micro-wave. Can make your own waffle but I tried the strawberry and it wasn't edible. I think the "official rating" from most booking groups is 2.5 stars and I'd say it is worth 3. We booked through Comfort Inn site and that was managed very smoothly.

Room Tip: We were given a handicap accessible room with king bed and so the bathroom was larger than most.
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  • Stayed: May 2014, traveled with family
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Thank L_S978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this reviewResponded June 4, 2014

L_S978,

I would just like to apologize on behalf of our staff, that you didn't find the breakfast as good as you probably thought it was going to be. We are currently think of new ways to improve it and your feed back is very helpful. We hope that this will not keep you away and that the next time you are in Cookeville you will decide to stay with us again!

Yours Truly,
Sherry Smith

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168 - 174 of 250 reviews

Reviewed May 28, 2014

The room was large with a sofa bed in the same room with two other beds. the room was clean and quiet and had a microwave. Complimentary cookies were at the registration desk at check-in. The staff was friendly. Breakfast was eggs, sausage, biscuits and gravy, waffles, cereals, fresh fruit, coffee and teas.

Room Tip: Used a coupon ad from the travel books obtained from the welcome center for a better price for the r...
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  • Stayed: May 2014, traveled as a couple
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Thank Jayr09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this reviewResponded June 4, 2014

Jayr09,

I am so glad that you enjoyed your stay with us and that you enjoyed you fresh baked cookies at checking. We take pride in our abilities to give the best customer service we can. It was our pleasure to have you stay with us and hope that you will come back again soon!

Yours Truly,
Sherry Smith

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Reviewed May 28, 2014

Traveling with two little boys, we always choose a hotel with an indoor pool so that we can drain energy before bed and before getting back on the road. Unfortunately, the pool here was sooooo cold. We tried to make the best of it and swim for a while, but I was shivering and the boys were turning blue. The pool was a bit small too, and another large family (or maybe a group having a party) were also there and it just didn't feel big enough to accomodate all the comotion- even though the total people was only somewhere between 8-12. When the kids were jumping in the pool, it felt like they were always jumping right on us- splashing us etc.

The rooms were nice, clean enough, and a little extra room. Staff was friendly. Chose this hotel, in part, because of the addtl living area with couch- good when traveling with kids. Breakfast was good- although it did seem like we were waiting for them to refill some of the hot items occassionally. If the pool had been better- this hotel would be a winner and we'd return when traveling through Nashville. but it's off our list based on this experience. On the way back through, we found a Holiday Inn Express at Lebanon with a pool that was perfect--though the rooms didn't have the additional space.

  • Stayed: April 2014, traveled with family
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Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this reviewResponded June 10, 2014

Jessica,

Thank You so much for the wonderful review! I will share it with my entire team here at the hotel. We hope to see you again soon!

Sherry Smith

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Reviewed May 24, 2014

We had excellent service from all the hotel staff. Shan, the evening manager, was extremely helpful on several occasions by providing a change of room, advice on making sure our Choice points were properly recorded on future reservations, and even provided a new light bulb for our room immediately upon our request. Very clean location and good breakfast in the morning. We have already booked another stay because of the way we were treated by all of the staff.

Room Tip: Recommend a 2nd or 3rd floor where there is less traffic from pool activities.
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  • Stayed: May 2014, traveled with family
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Thank Thomas J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this reviewResponded June 4, 2014

Thomas,

Thank You so very much for staying with us! It was our pleasure having you here at our hotel. I am so glad that Shan was such a big help to you and made sure all you needs were met. I will share this with him and let him know he yet again did a great job! We hope to see you again soon!

Yours Truly,
Sherry Smith
Front Office Manager

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Reviewed May 20, 2014 via mobile

Very helpful front desk, nice indoor pool and exercise room, big rooms with computer desk and love seat. I always stay at hampton inn, comfort inn is giving them run for their money! Beds are super comfortable!! They do offer a military rate! $80 something a night can't beat it!

  • Stayed: May 2014
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Thank Familyof111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree S, Director of Sales at Comfort Inn & Suites Cookeville, responded to this reviewResponded May 22, 2014

Dear Familyof111,

Thank you so much for your recent review during your stay as our guest. We appreciate your kindness and acknowledging our recent renovations and that you enjoyed the guest room desk and sofa, amazing front desk staff, the new bedding and pillow top mattresses and the indoor pool. We are proud to be one of the most recently renovated hotels in Cookeville now. We hope you are earning your Choice Privileges rewards for your loyalty as the Summer Promo, Stay2 Pays begins today, May 22, 2014. If you are an existing member register online for the promo, and all new member enrollments are automatically eligible. If you need any assistance in enrolling please don't hesitate to contact me. We look forward to hosting your future stays in Cookeville and the beautiful Upper Cumberland.

Sincerely,

​Desiree Suggs, Director of Sales
Comfort Inn & Suites of Cookeville
1045 Interstate Drive Cookeville, TN 38501
Office: 931.372.1881 xt 450 Fax: 931.372.9188
dos.comfortinnsuites@gmail.com

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Reviewed May 11, 2014

Clean room very big and nice sofa, Good hot breakfast ,People at front desk very nice, Nice Pool
Everything you need at at hotel. Very close to a lot of resturants. We were there as a group of 6 people with 3 rooms and they all agreed the samething about this hotel

Room Tip: This is the Comfort Inn on the left side
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  • Stayed: May 2014, traveled with friends
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Thank nobbuns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree S, Director of Sales at Comfort Inn & Suites Cookeville, responded to this reviewResponded May 22, 2014

Dear Nobbuns,

Thank you so much for your review of your recent stay as our guest. We are so pleased to have all of these wonderful compliments from guests regarding our recent renovations. We do agree our location is awesome with beautiful views of the rolling hills and convenient location on Restaurant Row near historic downtown shopping and night life. It pleases all of the staff to have you acknowledge their hard work and hope you will return as our guest in the future.

Thank you,

​Desiree Suggs, Director of Sales
Comfort Inn & Suites
Cookeville, TN
Office: 931.372.1881 xt 450
Fax: 931.372.9188
dos.comfortinnsuites@gmail.com

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Reviewed April 23, 2014

A nice place to stay. Staff very nice and helpful. Room was clean and comfortable. Pillows nice.
Breakfast of hot food was good looking and tasted good. Would recommend this place to my mom. Pool was not opened

  • Stayed: April 2014, traveled with family
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Thank chip56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree S, Director of Sales at Comfort Inn & Suites Cookeville, responded to this reviewResponded May 22, 2014

Dear Chip,

Thank you for your kind words and recent review of your visit as our guest. We want to thank you for complimenting our hot breakfast, amazing pillows and Truly Yours Bedding. We hope the recent renovations at our property created a guest experience that will have you returning for all of your lodging needs in the Upper Cumberland. Thank you for recommending our hotel to your family and friends and complimenting our housekeeping and front desk agents on their performance. I also wanted to add that I was very sorry if our daily pool hours or regular maintenance schedule inconvenienced you and prevented you from enjoying our indoor pool and spa. We hope to see you again soon!

Thank you,

​Desiree Suggs, Director of Sales
Comfort Inn & Suites
Cookeville, TN
Office: 931.372.1881 xt 450
Fax: 931.372.9188
dos.comfortinnsuites@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Cookeville

Address: 1045 Interstate Drive, Cookeville, TN 38501-4132
Location: United States > Tennessee > Cookeville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Cookeville
Price Range: $82 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites Cookeville 2*
Number of rooms: 60
Official Description (provided by the hotel):
The Comfort Inn & Suites hotel in Cookeville will get you rested and ready for anything. We’re conveniently located off Interstate 40 near Burgess Falls State Park. You’ll find plenty of other local sites, activities and attractions to explore near our smoke-free leisure hotel in Cookeville like the Southern Hills Golf and Country Club, Cumberland Caverns, Hidden Hollow Park, Cookeville Regional Medical Center, Cookeville Golf Club, and Cummings Falls. We cater to both vacationing tourists and business travelers alike with complimentary services and amenities such as meeting space that can accommodate a wide variety of events and functions and a business center with copy, print and fax machines, plus: free WiFi, indoor pool and hot tub, fitness center, free weekday newspaper, and guest laundry facilities. Start your morning in Cookeville with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. All of our clean, comfortable, well-equipped guest rooms feature irons and ironing boards, desks, refrigerators, microwaves, flat-screen TVs, coffee makers and hair dryers, along with premium bedding and more. Whether you’re traveling for leisure or business, alone or with your kids, our Comfort Inn & Suites hotel offers accommodations for every type of travel. Cookeville hotels like ours are proud to offer hotel rooms to relax and unwind no matter what reason you travel. Get rested, set, go—book a room today! ... more   less 
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Also Known As:
Comfort Inn And Suites Cookeville
Comfort Inn & Suites Cookeville Hotel Cookeville
Comfort Inn Cookeville
Cookeville Comfort Inn

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