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All reviewsroom was cleanstay at baymont inndeep cleaningwafflesthe entire staffbiscuitsnice staystaff was friendlyapplebeestncerealwalmartmaintenance
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Reviewed November 28, 2017

This was below par in all respects. At checkin, we were "greeted" with 3 people sitting at the front desk but who did not know how to acknowledge when a new guest walked in the door to register. They just stared at us. Room smelled unclean. Smoky smell in hallways. There was hair in the bathroom. Only 1 coffee cup was provided the first morning. When we asked for extra pillows, the night shift attendant was extremely rude and hung up on us. When we asked to have our room cleaned on the 3rd day, it was not cleaned despite leaving a 6 hour window for the cleaners. The equipment in the exercise room was broken.

  • Stayed: November 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
Thank Lauren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasterkeyHospitality, Hotel Marketing Agency at Baymont by Wyndham Columbia Maury, responded to this reviewResponded December 6, 2017

Dear Lauren,

We are deeply sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping and front desk procedures. Your comments have been forwarded to management for review. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try in the future to see how we've improved.

Best Regards,
The Team at Baymont Inn & Suites Columbia Maury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2017

  • Stayed: November 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MasterkeyHospitality, Hotel Marketing Agency at Baymont by Wyndham Columbia Maury, responded to this reviewResponded December 6, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 21, 2017

  • Stayed: November 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MasterkeyHospitality, Hotel Marketing Agency at Baymont by Wyndham Columbia Maury, responded to this reviewResponded December 6, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 20, 2017

  • Stayed: November 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MasterkeyHospitality, Hotel Marketing Agency at Baymont by Wyndham Columbia Maury, responded to this reviewResponded December 6, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 20, 2017

  • Stayed: November 2017, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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