We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful View”
Review of Mountain View Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Mountain View Inn
Ranked #17 of 23 Hotels in Cleveland
Graham, Texas
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Beautiful View”
Reviewed September 5, 2013

The location of this hotel is great with beautiful views of the mountains. The rooms are comfortable and clean, but dated, which may be appealing to some people. I guess you could call the furnishings eclectic. The bed was very comfortable, and the staff friendly. We had a room on the pool side, which was very nice. The strange thing was that the breakfast buffet, which is served in a beautiful dining room buffet style was free, but we were told there was a charge for the drinks. The drinks (coffee or water--no juice) were served by waitresses who also brought us our silverware wrapped in a cloth napkin. We were later given a bill by the waitress for $18.00 for 2 breakfast buffets. Upon leaving the dining room the hostess asked if we wanted the tip charged to our room. We said no, we had left the tip at the table. We were not charged for the $18.00 when we asked the desk clerk. He said we were good to go, so apparently that was simply an indication as to how much to tip the waitress.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank X1life4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richie H, Manager at Mountain View Inn, responded to this review, September 12, 2013
"Beautiful view, comfortable bed, friendly staff" - wow thank you for your kind words. Those are the things we aspire to provide our guests with. Yes, the breakfast is complimentary to hotel guests but as you mentioned there is a ticket simply for tracking purposes as the restaurant has a separate register. As you mentioned, you were NOT charged upon check out. We appreciate the opportunity to serve you. Come and see us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

86 reviews from our community

Traveler rating
    27
    20
    17
    11
    11
See reviews for
29
13
10
24
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
long island
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 4, 2013

Nice overlook -- friendly staff -- room was clean, grounds were not. This is my second stay -- will look elsewhere next time. Didn't include breakfast, which surprised us. Whoever owns the place needs to sink some money into the facility.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank njsee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richie H, Manager at Mountain View Inn, responded to this review, September 12, 2013
Breakfast is always free. I apologize if you did not take advantage of this bonus. I wonder if you are reviewing the correct hotel?? Our breakfast was recently awarded the "Best of the Best" in this area as voted on by the readers of the Cleveland Daily Banner newspaper. Our breakfast is one of the best selling points of this hotel. Come again and enjoy what everyone in this area already knows. Travel safely and come see us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Cleveland hotels

Dalton, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 29, 2013

Mountain View Inn is more than a hotel. Its a home away from home. I'm not sure I've ever been to a hotel that resembles the comfort of my own house. From beginning to end I continue to be overwhelmed by staff and service..and the food IS INCREDIBLE..that's a HUGE PLUS FROM ME(being raised in the south)..nothing like mashed potatoes and fried chicken when youre hungry and to top it off, it tastes like eating from your grandma's table..Trust me when I say that's a huge compliment. Thank you Mt View Inn for your service and for creating an atmosphere of acceptance and comfort. Looking forward to seeing you soon.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chevis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richie H, Manager at Mountain View Inn, responded to this review, September 3, 2013
Thank you so much for the quote, "home away from home." That says it all. The Mountain View has that kind of appeal. Your kind words are greatly appreciated. See you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Tennessee, United States
2 reviews
Reviewed July 29, 2013

I've used this hotel for business meetings, and I would definitely recommend it. It has a great location, and certainly lives up to its name. In fact, that's the first thing you will notice, the exceptional view. The second thing you will notice is the staff that, at least in my experience, always greets with a smile. That's especially true for the servers in the hotel's restaurant. So if you're looking for a place to conduct business in a friendly atmosphere, perhaps over a bite to eat, this may just be what you're looking for.

  • Stayed June 2013, traveled on business
    • Service
Helpful?
Thank Chase T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richie H, Manager at Mountain View Inn, responded to this review, August 12, 2013
Thank you for the complimentary review. Our hotel is the #1 hotel in the market for business meetings. Each week we host, Rotary, Lions club, Kiwanis, Civitan, World Ventures, Red Hats, Gideons and the list goes on. We are repeatedly commended for our friendly staff and good food.
Our business guests love to place their travelers in our hotel for the convenience and breathtaking views of the mountains.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 23, 2013 via mobile

Stayed here for one night on a short stay in Cleveland. Pleasantly surprised with motel. Wonderful view!! Nice staff. Rooms were very clean. Close to everything in Cleveland. The view was amazing. Will definitely stay here again.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bishopleigha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richie H, Manager at Mountain View Inn, responded to this review, August 12, 2013
Thank you so much for your kind words. Your business is important to us. Yes, the view off the hilltop is truly "Amazing." Please come and see us in the fall when the leaves are changing. You will enjoy the view even more.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Mississippi
Level Contributor
95 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 8, 2013

Rooms was ok, they was showing their age but clean. Bed was fine for my back. Had a View room, which gives you a really nice view from that mountain top, the down side is the afternoon sun bakes on the window and the A/C struggles to keep up. After sunset, no problems. Free breakfast is ok, filling for the day. You do pay for your drinks, but that doesn't break the bank. Good location with very little traffic, just one exit south of shopping and restaurants.

Stayed June 2013, traveled with friends
Helpful?
Thank hyperrcng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richie H, Manager at Mountain View Inn, responded to this review, July 11, 2013
Thank you for the kind words. We really appreciate your business and yes, our view of the mountains is awesome. Thank you for mentioning our beds. We do our very best to serve our guests and it is so nice to hear your compliments to our staff and our property. Thanks for mentioning our full, hot, breakfast buffet. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Graham, North Carolina
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 21, 2013

The room was clean and the staff was very, very friendly. The bed was springy, which I really liked myself. The tv package was great with expanded channels. The views were spectacular!!! My only complaint is the internet was not good at all. We could not get our computers to stay connected.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KenandLin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richie H, Manager at Mountain View Inn, responded to this review, June 24, 2013
"Views, TV package and beds" Thank you for acknowledging 3 of the most important attributes of any hotel. We are honored to have hosted your stay. We have worked on the internet issue you had and all is well with the high speed program we have through our servers. Please come again very soon so we can serve you even better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cleveland hotels
1.4 mi away
Clarion Inn Cleveland
Clarion Inn Cleveland
#10 of 23 in Cleveland
111 reviews
0.2 mi away
Wingate by Wyndham Cleveland
2.1 mi away
Baymont Inn & Suites Cleveland
Show Prices
Show Prices
Show Prices
0.3 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#9 of 23 in Cleveland
233 reviews
0.4 mi away
Howard Johnson Inn Cleveland
Howard Johnson Inn Cleveland
#12 of 23 in Cleveland
237 reviews
1.4 mi away
Quality Inn
Quality Inn
#13 of 23 in Cleveland
70 reviews
Show Prices
Show Prices
Show Prices

Been to Mountain View Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mountain View Inn

Property: Mountain View Inn
Address: 2400 Executive Park NW, Cleveland, TN 37312-2753 (Formerly Holiday Inn)
Location: United States > Tennessee > Cleveland
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 23 Hotels in Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Mountain View Inn 2*
Number of rooms: 144
Official Description (provided by the hotel):
Breathtaking views of the Mountains of southeast TN. Fabulous restaurant-favorite of the locals. Clean Rooms, Friendly Staff, excellent location on I-75. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Travelocity, Cancelon and TripOnline SA so you can book your Mountain View Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mountain View Hotel Cleveland
Cleveland Holiday Inn
Holiday Inn Cleveland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing