Well, I hate to give this place a bad review because I like to support small businesses. When I made my reservation, the gentleman that assisted me was more than pleasant and even offered me a discount that I wasn't aware of! Since I was pinching pennies was awesome! I mentioned to him that I might need to check in early because I would need to get ready for a wedding at 4. He told me to call the morning of to tell the morning staff and that it would be no problem.
WELL I did just as he directed, the pleasant morning staff assured me that it would be no problem!
I arrived to the Hotel at 2pm(regular check in was 3pm) They did not have my room ready and could not place me in another room because they were "booked"(no cars in the parking lot mind you) to make a long story shorter, they did not have my room ready until almost 3:30!!!!!!! Luckily the wedding was very nearby, other wise I wouldn't have been on time.
The lobby is pretty nice, the outside a little run down, the staff very friendly, room was pretty clean, except the ceiling above the tub was moldy, and the fan vent was really dirty(EWWWW!!), beds were comfy.
Breakfast was a "free buffet" you had to tip, and pay for your drink because it was a restaurant attached to the hotel. The food was...Ehh...I shouldn't complain since it was free, what could I really expect?
THE VIEW WAS GREAT! Sunrise and sunset were spectacular!
They gave me another reduction in price for the late check in. I WOULD stay here again if I could be promised and guarenteed there would be no mold.
- Official Description (provided by the hotel):
- Breathtaking views of the Mountains of southeast TN. Fabulous restaurant-favorite of the locals. Clean Rooms, Friendly Staff, excellent location on I-75. ... more less
- Reservation Options:
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- Also Known As:
- Mountain View Hotel Cleveland
- Cleveland Holiday Inn
- Holiday Inn Cleveland