My husband and I stopped at this CB location on the way home from our recent trip to Pigeon Forge. The store itself is clean....like most Cracker Barrels. We were seated promptly. My husband ordered the Chicken Fried Chicken, I ordered the Haddock. Both meals were delicious. The problem with our visit? The service! We had very poor service. I could understand slow service if they were very busy, but they were not. Our server, after bringing us our drinks in the beginning, was unattentive to us the rest of the meal. Our drinks sat empty for a while before we flagged her down and asked for a refill. After we were finished eating, we had to flag down another server to ask our server to bring us our check. Cracker Barrel's policy is to drop off the check one minute after you get your meal and after they make sure you are satisfied with your meal. I know this because i have worked for Cracker Barrel. We then had to flag down yet another server to get us a couple of "to-go" boxes. When our server did finally show up, before we were about to get up, she said "i'm sorry i couldn't get over here more." The problem is, i can't understand why she couldn't take better care of us. I have been in the food industry for over 10 years and i have always taken good care of my guests! That was my job! I should have said something when i was paying the check, i didn't and i regret not doing so. Managers need to know how their servers are doing. My advice: always let a manager know when you are not happy! It's the only way they can fix the situation. If they don't know....nothing changes.