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“We reported NO wi-fi available in our room. The provider...”

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Baymont Inn & Suites Cleveland
Ranked #6 of 23 Hotels in Cleveland
Birmingham
1 review
“We reported NO wi-fi available in our room. The provider...”
4 of 5 bubbles Reviewed October 14, 2013

We reported NO wi-fi available in our room. The provider said on 2 separate phone calls they would call us back - which they did not. We also reported to front desk with no solution to our problem. If you are paying for wi-fi then you are being cheated.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Michele H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy C, General Manager at Baymont Inn & Suites Cleveland, responded to this review, September 29, 2015
Hello Michele H.

Thank you for reviewing our Baymont Inn and Suites.

I appreciate you taking the time to let me know how your stay was when you were here. Wi-Fi is something that is free at our location, we never ask guests to pay for it. Since your visit, our Wi-Fi as been very reliable and fast. I do hope the next time you are in the Cleveland, TN area you will give us another chance to improve on the experience you had with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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491 reviews from our community

Traveler rating
    147
    173
    100
    39
    32
See reviews for
214
114
37
77
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Nashville
1 review
4 of 5 bubbles Reviewed September 17, 2013

We really enjoyed our stay. They are in the middle of painting the exterior. We come to the area at least twice a year and we alsways stay here.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Dennis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy C, General Manager at Baymont Inn & Suites Cleveland, responded to this review, October 9, 2015
Hello Dennis M.

Thank you for reviewing our Baymont Inn and Suites.

I always love to see reviews by our repeat guests. I am so happy that you decide to stay with us a couple times a year! From all of us here, we cannot wait to see you again the next time you are here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Cleveland

Property: Baymont Inn & Suites Cleveland
Address: 360 Paul Huff Pkwy NW, Cleveland, TN 37312-2955 (Formerly Jameson Inn)
Phone Number:
Location: United States > Tennessee > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Cleveland 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Jameson Inn Cleveland Hotel Cleveland
Cleveland Jameson Inn

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