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“Remodeled Poorly But It All Worked”

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Country Inn & Suites By Carlson, Clarksville
Ranked #8 of 36 Hotels in Clarksville
Illinois
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Remodeled Poorly But It All Worked”
Reviewed February 2, 2012

The motel has a lot of years on it but it had been remodeled. The room layout was really poorly done. It was so poor that a microwave in the bathroom would not have surprised me. We still had masking tape that they forgot to take down, it was over the window. Everything worked, we had front desk service but not overly friendly, the breakfast was OK but I would stay again just for that. I would probably drive on down the road.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 149David
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, Manager at Country Inn & Suites By Carlson, Clarksville, responded to this review, May 1, 2012
David, thank you for taking time to write your review. I appreciate your comments, and am sorry to hear you were not satisfied with your stay. We are now under new management and have made some positive steps to improve. Our breakfast now includes a daily menu which includes a Hot & Fresh Station, Healthy Station, Bakery Station and a Beverage Station. We also have To Go Bags for our guest that need an early start in the mornings. Also, we just implemented our new Dinningware Program which consist of China plates, bowls, coffee mugs, juice glasses, forks, knifes and spoons. We are getting positive feedback on our New Be Our Guest Breakfast. We recently completed some renovations to our guest rooms, such as fresh paint, new carpet, and new flat screen TV's. I would like to discuss the situation with you futher, Please feel free to contact me at 931.645.1400. Donna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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458 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Level 6 Contributor
102 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed December 31, 2011

For $77/night it was not bad. I wouldn't want to pay 100 for it. Hotel was decently clean, pool was small but fun for the children. Breakfast was very decent. If I return to Clarksville I'd probably stay at the Microtel next door if there is vacancy.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank btg172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, Illinois
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 21, 2011

Stopped here while on the late night drive across TN. Friendly staff! We did not have reservations but that wasn't a problem. Clean, solid room.

  • Stayed July 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Casey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level 4 Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 19, 2011

Just a minimal hotel for Country Inns. The rooms really need a makeover. Breakfast was fine but did miss the usual waffles. Pool was okay if you like swimming in a "bathtub." Noisy fridge and air unit. Sofabed needs sent to the dump.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank G0Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level 6 Contributor
107 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 15, 2011

I've stayed at Country Inn & Suites properites before but this one didn't make the grade. Hubby and I stay overnight in Clarksville when our daughter has marching band events at APSU, and we decided to try someplace new. The room was fine - a two room suite on the first floor which was surprisingly quiet - but it smelled weird. Old and musty is the best way I can describe it. The bathroom was very small. The internet was blazing fast and free - always a plus - but the smell in the room and the uncomfortable bed made for a long night. Also, the parking lot was a big dodgy. I was uneasy about my vehicle being out there. Not really the hotel's fault, but the property did seem to attract a difference class of people than others in Clarksville. Check-in was painful. One person was brand-new and seemed clueless, and the other took a phone call that ended up being really long, even though it was obvious her co-worker was having trouble locating our reservation. When she ended the call she immediately went to help the other guests waiting to check-in, rather than helping us, who had already been waiting at least ten minutes! Guess they both were clueless. We won't be returning.

  • Stayed September 2011, traveled with family
    • Value
    • Location
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Helpful?
1 Thank romancewriter_tara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
midwest
Level 6 Contributor
169 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed November 28, 2011

Rooms---very old looking, feeling, & smelling. Hot tub--broken. I usually have had great stays at Country Inns & Suites, but this place is not up to the caliber that I expect. Felt much more Super 8ish.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Midwesternmember
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at Country Inn & Suites By Carlson, Clarksville, responded to this review, November 29, 2012
Thank you for taking the time to share your comments. As a valued guest, we sincerely appreciate your feedback. We are so sorry to hear that you had any issues with your room. Please fill free to contact me at the hotel to discuss this futher. Donna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillsboro, IL
Level 4 Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 17, 2011

We have stayed in a number of Country Inn and Suite properties. This one is OK, but not up to our expectations. The desk staff was very friendly and efficient, the room was clean enough and bed comfortable, but some details were lacking. For example, a broken shade inn bathroom, some holes (small, but holes nontheless) in the room drapes, missing curtains in the hallway windows, for example. Our stay was OK, but property needs some TLC.

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ILTravelerHillsboro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Clarksville

Property: Country Inn & Suites By Carlson, Clarksville
Address: 3075 Wilma Rudolph Blvd, Clarksville, TN 37040-5159
Phone Number:
Location: United States > Tennessee > Clarksville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Clarksville
#5 Family Hotel in Clarksville
#6 Business Hotel in Clarksville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Clarksville 2.5*
Number of rooms: 103
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Also Known As:
Country Inn And Suites By Carlson, Clarksville
Country Inn & Suites By Carlson, Clarksville Hotel Clarksville
Country Inn Clarksville
Clarksville Country Inn

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